Cookie Crew

Insomnia Cookies; Champaign (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

An exciting opportunity awaits at a rapidly growing company where you can thrive in a fun team environment! Join a dynamic team dedicated to delivering exceptional customer service while enjoying perks like paid vacation and pet insurance. This role involves greeting customers, taking orders, and ensuring a warm experience both in-person and over the phone. If you have a passion for service and are ready to grow with a reputable firm, this position is perfect for you. Embrace the chance to be part of a vibrant workplace that values its employees and fosters career advancement.

Benefits

Paid vacation and sick time off

Pet insurance

Pay-on-Demand

Growth/promotion opportunities

Qualifications

• At least 6 months of experience in a customer service focused role.
• Must be able to lift up to 40 lb boxes of product.

Responsibilities

• Greet guests and take their orders according to procedure.
• Ensure fast and correct delivery orders are packaged and sent out.
• Maintain cleanliness and sanitation of the bakery.

Skills

Customer Service Experience

Communication Skills

Organizational Skills

Math Skills

Education

High School Diploma

Job description

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Who We Are!

Core Values

• Pay Rate: $15.00/hr.
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment

Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
3. Give each customer a warm experience with a smile in person & over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately and have no shortages or overages
6. Cleaning, sanitizing, and maintaining the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service focused role - preferred
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

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