Cookie Crew

Insomnia Cookies LLC; Cedar Rapids (IA); On-site; USD 25,000 - 35,000; Part time

Job summary

Join a vibrant team at a rapidly growing bakery where you will be the face of the store, providing warm service and delicious cookies to customers. As a member of the Cookie Crew, you will not only interact with guests but also get hands-on experience baking our famous cookies. This role offers flexible part-time hours and a fun, exciting work environment. Enjoy perks like daily pay, paid time off, and employee discounts, all while being part of a company that values growth and stability. If you have a passion for customer service and a love for cookies, this is the perfect opportunity for you!

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Interactive training & mentorship

Job stability

Growth/promotion opportunities

Employee discount

FREE COOKIES

Fun team environment

Qualifications

• 6+ months experience in customer service preferred.
• Must be 18 years or older and legally eligible to work in the US.

Responsibilities

• Greet guests and take orders according to procedure.
• Bake cookies and ensure fast, warm delivery of orders.
• Maintain cleanliness and organization of the bakery.

Skills

Customer Service

Communication Skills

Organizational Skills

Math Skills

Ability to Lift 40 lbs

Education

High School Diploma or Equivalent

Job description

As a member of the Cookie Crew at our brand new Cedar Rapids, IA bakery located at 1St Ave SW. Cedar Rapids, IA 52404, you are the ultimate Insomniac. Not only are you the point person at the front of the store for interacting with our customers, but you also get to bake all of our awesome Warm and Delicious cookies as well!

Check out some of our content vids below to learn more:

1. Who We Are!
2. Insomnia Cookies Timeline
3. Core Values

SOME OF OUR SWEET COOKIE CREW PERKS:

• Flexible part-time work schedules
• Pay-on-Demand (no longer do you have to wait until the end of the week. Get paid daily for your total shift earnings from the day before!)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Interactive training & mentorship
• Job stability with a rapidly growing and reputable company
• Achievable growth/promotion opportunities
• You get to work in a fun, exciting team environment
• Employee discount and FREE COOKIES with every shift!

WHAT ELSE WILL I DO AS A MEMBER OF THE COOKIE CREW?

• Promptly greet guests entering the store and take their orders according to procedure
• Help customers understand menu items, answer clarifying questions, and repeat orders for accuracy
• Give each customer a warm experience with a smile in person & over the phone
• Bake our delicious cookies to perfection & a scoop of ice cream
• Ensure fast, warm, and correct delivery orders are packaged and sent out
• Handle cash and payments accurately and have no shortages or overages
• Cleaning, sanitizing, and maintaining the bakery

DESIRED SKILLS & EXPERIENCE:

• At least 6 months of experience in a customer service focused role - preferred
• Personable, genuine, outgoing demeanor
• Customer service focused and a willingness to exceed guest expectations
• Great communication, organizational and math skills
• Must be able to lift up to 40 lb boxes of product
• Must be 18 years or older to be employed
• Must be able to work nights, weekends and holidays
• Legally eligible to work in the United States

About us:

Insomnia Cookies was founded in a college dorm room by then-student, Seth Berkowitz. Fast forward 20 years and so... many....cookies... later, our innovative bakery + delivery concept has become a cult brand known for its rabid following of cookie lovers who crave Insomnia’s warm, delicious delivery all day and late into the night. With an expanding footprint of over 290 stores globally, an experiential, “sweet-easy” concept as the brand’s flagship in Philadelphia, Pa. (where Insomnia Cookies is headquartered), and a rapidly-growing nationwide shipping and gifting portfolio... Insomnia Cookies is revolutionizing the cookie game by truly "Imagining What’s Possible"!