Cookie Crew

Insomnia Cookies; Cedar Rapids (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a rapidly growing and reputable company that values its team members! As a part of a fun and exciting environment, you will greet guests, take orders, and ensure a warm customer experience. This role offers achievable growth opportunities, paid vacation, and even pet insurance for your furry loved ones. If you're passionate about customer service and ready to work in a dynamic team, this is the perfect opportunity for you!

Benefits

Pay-on-Demand

Paid vacation and sick time off

Pet insurance

Job stability

Growth and promotion opportunities

Fun team environment

Qualifications

• At least 6 months of experience in a customer service role preferred.
• Excellent communication and organizational skills are essential.

Responsibilities

• Greet guests and take their orders promptly.
• Ensure cleanliness and sanitation of the bakery.

Skills

Customer service experience

Communication skills

Organizational skills

Mathematical skills

Ability to lift 40 lb boxes

Job description

Check out some of our content videos below to learn more:

• Who We Are!
• Core Values

Benefits:

• Pay-on-Demand (get paid daily for your previous day's shift earnings)
• Paid vacation and sick time off
• Pet insurance for your furry loved ones
• Job stability with a rapidly growing and reputable company
• Achievable growth and promotion opportunities
• Work in a fun, exciting team environment

Responsibilities:

1. Promptly greet guests entering the store and take their orders according to procedure
2. Help customers understand menu items, answer questions, and repeat orders for accuracy
3. Provide a warm customer experience with a smile in person and over the phone
4. Ensure fast, warm, and correct delivery orders are packaged and sent out
5. Handle cash and payments accurately, avoiding shortages or overages
6. Maintain cleanliness and sanitation of the bakery

Desired Skills & Experience:

• At least 6 months of experience in a customer service role (preferred)
• Customer service focused with a willingness to exceed guest expectations
• Excellent communication, organizational, and math skills
• Ability to lift up to 40 lb boxes of product
• Must be 18 years or older
• Availability to work nights, weekends, and holidays
• Legally eligible to work in the United States

About Us:

We aim to help all candidates find great careers. Your information is secure and confidential. Please apply directly for this job at the employer’s website.