Shift Leader

Insomnia Cookies LLC; Cedar Rapids (IA); On-site; USD 28,000 - 36,000; Part time

Job summary

Join a vibrant and dynamic team as a Shift Leader at a new bakery in Cedar Rapids! This role is perfect for those who thrive in a fast-paced environment and have a passion for customer service. As a Shift Leader, you will guide your team to deliver exceptional experiences while managing bakery operations. You'll enjoy flexible hours, daily pay options, and a fun work atmosphere where you can grow and develop your skills. If you're ready to take the lead and make a difference, this opportunity is your chance to shine in a rapidly growing and reputable company.

Benefits

Flexible part-time work schedules

Pay-on-Demand

Paid vacation and sick time

Interactive training & mentorship

Pet insurance

Job stability

Growth/promotion opportunities

Employee discount

FREE cookies with every shift

Qualifications

• 1+ year in customer service roles with strong leadership abilities.
• Experience with Point of Sale systems and effective communication skills.

Responsibilities

• Lead the bakery team and ensure excellent customer service.
• Manage operations, training, and task delegation during shifts.
• Maintain a safe and clean working environment.

Skills

Customer Service

Point of Sale Systems

Communication Skills

Time Management

Leadership

Detail Orientation

Team Motivation

Education

High School Diploma

Tools

Point of Sale Systems

Job description

Become a Shift Leader at our brand new Cedar Rapids, IA bakery located at 1St Ave SW, Cedar Rapids, IA 52404.

As Shift Leader, you are the captain of our bakery day or night! You understand what it takes to “Own the Night” (and beyond) by predicting the flow of business during a successful shift. Your hands-on leadership style should not only include building orders, suggestive selling, baking, and interacting with customers – it will also mean taking pride in knowing that your prowess as a leading Insomniac contributes to a productive and fun night for your store!

SOME OF OUR SWEET SHIFT LEADER PERKS:

1. Flexible part-time work schedules
2. Pay-on-Demand (get paid daily for your total shift earnings from the day before!)
3. Paid vacation and sick time off
4. Interactive training & mentorship
5. Pet insurance for your furry loved ones
6. Job stability with a rapidly growing and reputable company
7. Achievable growth/promotion opportunities
8. You get to work in a fun, exciting team environment
9. Employee discount and FREE cookies with every shift!

WHAT WILL I DO AS A SHIFT LEADER?

1. Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries.
2. Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
3. Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
4. Support and work alongside the Cookie Crew.
5. Provide a safe, clean working environment for our guests and staff and adhere to safe food handling practices.
6. Manage cash handling and deposits.

DESIRED SKILLS/EXPERIENCE:

1. At least 1 year of working experience in a customer service focused role.
2. Point of Sale systems experience.
3. Outstanding communication, time management, and people skills.
4. Outgoing/friendly/patient demeanor.
5. Detail focused and results-oriented.
6. Ability to lead by example and motivate others.
7. Ability to lift up to 40 lbs.
8. Legally eligible to work in the United States.
9. Must be 18 years or older to be employed.