Cook & Server

LV Petroleum LLC; Warwick (GA); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Weekly pay

Health Care Plan

401k

Paid Time Off

Job summary

Miss J's Cafe is hiring a Cook & Server to deliver friendly, efficient service and accurate order processing in a fast-paced diner environment.

As a key front-of-house team member, you will greet guests, take orders, handle payments, assist the kitchen, and help maintain a clean, welcoming dining area while promoting specials and maintaining high guest satisfaction.

This role offers weekly pay and opportunities for growth within a close-knit team.

Qualifications

• Previous experience in a customer service role, preferably in a restaurant.
• Basic math skills and the ability to handle cash transactions.
• Strong communication and interpersonal skills.
• Friendly, approachable demeanor with a focus on customer satisfaction.
• Ability to multitask and stay organized in a fast-paced environment.
• Must be reliable, punctual, and flexible with hours, including weekends and evenings.

Responsibilities

• Greet customers and provide a welcoming atmosphere.
• Answer inquiries and assist with menu choices, providing recommendations when needed.
• Process orders and payments accurately and efficiently.
• Resolve customer complaints or concerns in a professional and courteous manner.
• Ensure customers have a positive dining experience by delivering outstanding service.
• Accurately operate the cash register and handle cash, credit, and debit payments.
• Keep the register area tidy and balanced at the start and end of each shift.
• Enter orders into the system and ensure kitchen staff receive correct details.
• Communicate any special requests to kitchen staff and ensure timely delivery of orders.
• Assist with packaging takeout orders and ensure all items are included.
• Maintain cleanliness of dining and register areas and restock supplies.
• Collaborate with servers, kitchen staff, and management to ensure smooth operations.
• Promote promotions and upsell desserts, drinks, or sides.
• Ensure promotional materials are up-to-date and visible to customers.

Skills

Customer service

Cash handling

Clear communication

Multitasking

Punctuality

Job description

The Cook & Server at Miss J's Cafe is responsible for providing excellent customer service by accurately processing customer orders, maintaining a clean and organized areas, and assisting with other duties to ensure a smooth, efficient dining experience. The Server will also interact with customers, address any questions or concerns, and contribute to a positive atmosphere in the diner.

Key Responsibilities:

• Customer Service:


• Greet customers as they enter and provide a friendly, welcoming atmosphere


• Answer customer inquiries and assist them with menu choices, providing recommendations when needed


• Process customer orders and payments accurately and efficiently


• Resolve any customer complaints or concerns in a professional and courteous manner


• Ensure customers have a positive dining experience by offering outstanding customer service


• Cash Register & Payment Processing:


• Accurately operate the cash register, ensuring all transactions are processed correctly, including cash, credit, and debit card payments


• Handle cash, make change, and provide receipts as needed


• Ensure that the register area is tidy and organized, including keeping track of cash drawer and ensuring it is balanced at the start and end of each shift


• Order Management:


• Enter customer orders accurately into the system and ensure that the kitchen staff receives correct details for preparation


• Communicate any special requests or modifications to kitchen staff


• Ensure that all orders are processed and delivered to customers in a timely and efficient manner


• Assist with packaging takeout orders and ensure all items are correctly included


• Cleanliness & Organization:


• Maintain a clean and organized cash register area, including wiping down counters and ensuring the space is clutter-free


• Help maintain cleanliness in the dining area, including clearing tables and helping with minor cleaning tasks during quieter periods


• Stock napkins, condiments, utensils, and other necessary supplies at the register and dining areas


• Team Support:


• Work collaboratively with servers, kitchen staff, and management to ensure smooth operations during busy hours


• Assist other team members as needed during peak times, such as refilling drinks or clearing tables


• Communicate effectively with other staff to ensure customer needs are met


• Sales & Promotions:


• Inform customers of any promotions, specials, or new menu items


• Upsell items when appropriate, such as desserts, drinks, or sides


• Assist in maintaining the integrity of promotional materials, ensuring they are up-to-date and visible to customers

The Cook & Server role at Miss J's Cafe is essential in creating a positive first impression for customers and ensuring smooth transactions. If you enjoy interacting with people and working in a dynamic, fast-paced environment, this position offers an exciting opportunity to be part of a fun and dedicated team!

Requirements

• Previous experience in a customer service role, preferably in a restaurant or diner setting


• Basic math skills and the ability to handle cash transactions


• Strong communication and interpersonal skills


• Friendly, approachable demeanor with a focus on customer satisfaction


• Ability to multitask and stay organized in a fast-paced environment


• Must be reliable, punctual, and flexible with hours, including weekends and evenings

Physical Requirements:

• Ability to stand for extended periods


• Ability to lift up to 25 pounds


• Ability to work in a fast-paced, high-energy environment

Additional Notes:

• A positive attitude and the ability to work as part of a team are essential


• Attention to detail and a focus on maintaining a clean, organized workspace are key responsibilities

Benefits

Weekly pay.

Opportunities for growth and advancement.

• Health Care Plan (Medical, Dental & Vision)


• Retirement Plan (401k)


• Paid Time Off (Vacation & sick pay)