Cook, Kitchen

mcrhotels.com; Milwaukee (WI); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a passionate Cook to join their dynamic kitchen team. In this role, you'll prepare delicious meals while ensuring cleanliness and safety standards are met. You'll contribute to guest satisfaction by delivering friendly service and maintaining a positive attitude. This position offers opportunities for career advancement and comes with enticing perks such as hotel discounts and health benefits. If you are ready to take your culinary skills to the next level in a supportive environment, this is the perfect opportunity for you!

Benefits

Hotel Discounts

Weekly Pay

Paid Time Off

Retirement Options

Referral Bonuses

Career Advancement

Health Insurance

Dental Insurance

Vision Insurance

Qualifications

• Previous culinary experience preferred.
• Ability to follow instructions and meet deadlines.
• Friendly service with a smile.

Responsibilities

• Prepare food according to standardized recipes.
• Maintain cleanliness and safety in the kitchen.
• Assist with food storage and rotation.

Skills

Culinary Experience

Food Safety Certification

Positive Attitude

Customer Service

Flexibility

Job description

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Courtyard Milwaukee Downtown Cook

SECTION ONE: MCR Universal Role Standards

Executive Summary

CLEANLINESS and FRIENDLINESS!

The MCR standard is to provide clean, friendly, well-organized and safe hotels for our guests.

AREAS OF EXCELLENCE

• Happy Guests
• Spotless Cleanliness
• Product Consistency & Quality
• Teamwork

Duties and Expectations

• Guest Relations: Greet guests happily upon arrival and throughout their stay with a smile.
• Name Use: Use the guests' names whenever possible, ensuring they feel properly welcomed.
• Guest Satisfaction: All Team Members work together to contribute to great guest satisfaction scores.
• Recovery: Handle challenging guest situations with hospitality and urgency.
• Hotel Knowledge: Be knowledgeable about all features of the hotel and amenities.
• Events: Support all groups and events at the hotel.
• Technology: Understand relevant technology for your role.
• Phone Etiquette: Answer calls courteously with the approved greeting.
• Spotless Cleanliness: Keep all areas clean and organized, front and back of house.
• Pitching In: Contribute to cleaning guest rooms and public spaces as needed, greeting guests cheerfully.
• Product Consistency & Quality: Complete operational checklists accurately and timely; ensure uniform and grooming standards.
• Teamwork: Communicate clearly, honestly, and professionally; demonstrate a can-do attitude; collaborate effectively.

SECTION TWO: Role Specific Duties and Expectations

The Cook prepares food according to standardized recipes, maintains cleanliness, sanitation, safety, and minimizes waste.

• Meal Preparation: Follow brand standards and guidelines.
• Food Safety Certification: Comply with relevant certifications.
• Cleanliness: Maintain all areas per health regulations.
• Organization: Prepare food and stations before service.
• Safety: Know safety equipment locations and operation.
• Food Handling: Assist with storage and rotation of food items.
• Other duties as assigned.

SECTION THREE: Success Metrics

Happy Guests

• Management Performance Ratings
• Guest Satisfaction Scores/Return Intent

Spotless Cleanliness

• GM/AGM Spot Checks
• Leadership Walk-throughs
• Guest Ratings/Reviews

Product Consistency & Quality

• Checklist Tracking
• Management Ratings
• Guest Ratings

Teamwork

• Management Ratings

SECTION FOUR: Qualifications & Requirements

• Previous culinary experience preferred.
• Positive attitude and willingness to learn.
• Ability to follow instructions and meet deadlines.
• Friendly service with a smile.
• Flexible schedule including days, nights, holidays, weekends.
• Timely clock-in/out; proper notification for absences.

Physical Demands & Environment

Must be able to stand, walk, perform repetitive motions, and lift as needed.

Note: Employees must perform all duties satisfactorily and may request accommodations for disabilities. The employer reserves the right to assign additional duties. This is an at-will employment relationship.

Our Company

• Major hotel owner-operator in the US, founded 2006, with offices nationwide.
• Portfolio of 148 hotels, 22,000+ guestrooms, across 37 states.
• Recognized for innovation and awards in hotel development and operations.

What we offer / What's in it for you?

• Hotel Discounts
• Weekly Pay
• Paid Time Off
• Retirement Options
• Referral Bonuses
• Career Advancement
• Health, Dental, Vision Insurance (full-time, after 30 days)

Required & Preferred Qualifications

• Industry: Food & Restaurant
• Seniority Level: Entry level
• Employment Type: Full-time
• Job Function: Management and Manufacturing
• Industries: Real Estate and Equipment Rental Services

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