Cook & Grill Specialist — Customer-First Kitchen

K-VA-T Food Stores Inc / Food City; East Ridge (TN); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

401(k) with company match

Employee Stock Ownership Plan

Weekly Pay Checks with Direct Deposit

Company paid Life and Disability Insur

Job summary

Food City is seeking a Food Service Associate to support daily operations in our store. The role emphasizes friendly customer service, a positive work environment, and a customer-first attitude.

You will assist in preparing food for the Food Service department and ensure products are kept fresh, correctly labeled, and properly stocked. The position offers cross-training across multiple areas to support smooth store operations.

Qualifications

• Must be able to meet standard Physical, Mental, and Visual demands.
• Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.

Responsibilities

• Ensure efficient and courteous customer service at all times in support of the company mission to “Run the Best Store in Town!”
• Maintain a positive attitude; create an atmosphere of friendliness and fun through flexibility and teamwork.
• Generate a positive, friendly, and fun working environment with a customer first initiative by greeting and speaking to customers, provide prompt, courteous, and efficient customer service.
• Prepare all food for the Food Service department per manual guideline, when applicable
• Prepare and produce “Quality” food & products to meet or exceed our customer & company expectations
• Prepare grill orders
• Use Fryer per manual guidelines
• Slice meats and cheeses
• Assist in proper rotation of product in coolers and freezers
• Assist in maintaining good code dates on all products
• Put up stock
• Follow company Food Safety program
• Keep workstation and area around workstation neat and clean (washing dishes, mopping, ventilation)
• Assist in ordering product and supplies needed for daily operation
• Assist in making sure that all packaged products for self-service are in proper package with correct weights and ingredients to satisfy local weights and measures regulations
• Food Service Associates should expect to be cross trained in multiple areas with varying responsibilities.

Skills

Customer service

Teamwork

Communication

Time management

Job description

Food City is seeking a Food Service Associate to support daily operations in our store. The role emphasizes friendly customer service, a positive work environment, and a customer-first attitude.

You will assist in preparing food for the Food Service department and ensure products are kept fresh, correctly labeled, and properly stocked. The position offers cross-training across multiple areas to support smooth store operations.