COO, Growth-Driven Multi-Family Office

Hemphill - Search • Consulting • Staffing; Omaha (NE); On-site; USD 180,000 - 250,000; Full time

Job summary

Hemphill - Search • Consulting • Staffing is seeking a Chief Operating Officer for a premier Multi-Family Office. The role leads operations, service delivery, and project management to support UHNW families with a focus on culture, scalable infrastructure, and lasting impact.

You will report to the CEO, build a high-performing team, and shape the firm’s technology, processes, and vendor relationships to enable disciplined growth and exceptional client service.

Qualifications

• Previous leadership experience in a multi-family office.
• Experience leading operations for a growing MFO.
• Ability to shape culture and scalable infrastructure.
• Strong focus on service quality for UHNW families.

Responsibilities

• Operational Leadership: oversee day-to-day operations, service delivery, and project management to ensure high-touch client experiences.
• Team Leadership: hire, coach, and manage performance of a high-performing team.
• Compliance & Risk: lead the firm's compliance program, including outsourced resources.
• Technology & Process Excellence: drive development and continuous improvement of systems and processes.
• Vendor Management: build partnerships with vendors and outside specialists to deliver client solutions.
• Strategic Execution: design operating systems enabling disciplined growth while maintaining service quality.

Skills

Operational leadership

Team leadership

Compliance & risk

Tech/process improvement

Vendor relationships

Job description

Hemphill - Search • Consulting • Staffing is seeking a Chief Operating Officer for a premier Multi-Family Office. The role leads operations, service delivery, and project management to support UHNW families with a focus on culture, scalable infrastructure, and lasting impact.

You will report to the CEO, build a high-performing team, and shape the firm’s technology, processes, and vendor relationships to enable disciplined growth and exceptional client service.