Chief Operating Officer Multi-Family Office

Hemphill - Search • Consulting • Staffing; Omaha (NE); On-site; USD 180,000 - 250,000; Full time

Job summary

Hemphill - Search • Consulting • Staffing is seeking a Chief Operating Officer for a premier Multi-Family Office. The role leads operations, service delivery, and project management to support UHNW families with a focus on culture, scalable infrastructure, and lasting impact.

You will report to the CEO, build a high-performing team, and shape the firm’s technology, processes, and vendor relationships to enable disciplined growth and exceptional client service.

Qualifications

• Previous leadership experience in a multi-family office.
• Experience leading operations for a growing MFO.
• Ability to shape culture and scalable infrastructure.
• Strong focus on service quality for UHNW families.

Responsibilities

• Operational Leadership: oversee day-to-day operations, service delivery, and project management to ensure high-touch client experiences.
• Team Leadership: hire, coach, and manage performance of a high-performing team.
• Compliance & Risk: lead the firm's compliance program, including outsourced resources.
• Technology & Process Excellence: drive development and continuous improvement of systems and processes.
• Vendor Management: build partnerships with vendors and outside specialists to deliver client solutions.
• Strategic Execution: design operating systems enabling disciplined growth while maintaining service quality.

Skills

Operational leadership

Team leadership

Compliance & risk

Tech/process improvement

Vendor relationships

Job description

Chief Operating Officer Multi-Family Office

Hemphill has been retained by the CEO of a dynamic family office to identify the Chief Operating Officer who will provide leadership as the firm expands to a premier Multi-Family Office (MFO) serving ultra-high-net-worth families with $50 million - $1 Billion + in assets.

This is a rare opportunity to partner with a high-caliber CEO and CFO to create an exceptional MFO focused on using wealth is a tool for impact, intentional living, and multi-generational legacy rather than purely portfolio optimization. In this position, you will make a big impact in the lives of many as each client family lives out their true potential while becoming conscious leaders.

As the Chief Operating Officer, you will report to the CEO while taking ownership for a broad scope of responsibility including:

• Operational Leadership: The day to day operations of the multi-family office, service delivery, and project management while delivering seamless, high-touch experiences to each client family.
• Team Leadership: Build, coach, and develop a high-performing team, with direct responsibility for hiring, mentoring, and performance management.
• Compliance & Risk: Lead the firm’s compliance and regulatory program, including management of outsourced compliance resources.
• Technology & Process Excellence: Drive the development and continuous improvement of systems, processes, and technology to support scalable, efficient operations.
• Vendor Management and Partner Relationships: Develop partnerships with vendors who help the MFO operate efficiently, and proactively develop partnerships with outside specialists (tax, legal, estate planning, insurance, aircraft management, property management, etc.) who will deliver excellent solutions for client families.
• Strategic Execution: Design and refine operating systems that enable disciplined growth while maintaining exceptional service quality as the firm selectively adds client families.

This position requires previous leadership experience in a multi-family office. If you have led operations for a growing MFO, and you are enthused about the opportunity to shape culture, build scalable infrastructure, and create lasting impact for UHNW families.

Compensation for this position is highly competitive including an excellent base salary, performance-based annual cash bonus, and a meaningful long-term incentive plan that creates wealth as the MFO becomes more valuable.