Convention Set-Up Supervisor

Fairmont Hotels & Resorts; Scottsdale (AZ); Presencial; USD 30.000 - 39.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

Free meals at on-site restaurant

Learning programs

Medical & Dental benefits

Career development opportunities

Descripción de la vacante

Fairmont Scottsdale Princess is seeking a Convention Set-Up Supervisor to lead our Banquet & Set-Up team and ensure flawless execution of events. You will coordinate load-in/out, oversee ballrooms, and collaborate with maintenance to protect assets while upholding luxury hospitality standards.

Ideal candidates will have prior Banquet Set-Up or supervisory experience, strong communication skills, and the ability to manage multiple tasks in a fast-paced environment.

Formación

• Warm, caring personality and customer-focused attitude.
• Previous Banquet Set-Up or Supervisor experience preferred.
• Ability to follow directions, be reliable and professional.
• Strong reading comprehension of BEOs and diagrams; clear written/oral communication.
• Comfort working under pressure in a fast-paced setting.
• Ability to work cohesively with/without supervision.
• Proficient with Microsoft Office (Word, Excel, Outlook).

Responsabilidades

• Overseeing and leading a team of Banquet & Set-Up housemen.
• Communicating load in/out information to all parties.
• Monitoring group movement in ballrooms and protecting assets.
• Inspecting ballrooms before/after load in/out.
• Conducting weekly walk-throughs of function spaces.
• Documenting and reporting repairs to maintenance.
• Maximizing revenue by selling poly tak and renting tarps.
• Assist with planning daily shift assignments.
• Perform duties of Banquet Set-Up supervisor as needed.
• Discipline staff as required.
• Maintain hygiene standards for food handling and presentation.
• Adhere to safety and sanitation policies.

Conocimientos

Warm personality

Banquet Set-Up supervisor experience

Follow directions

Reliability

Read BEOs/diagrams

Clear communication

Work under pressure

Team player

Microsoft Office

Herramientas

MS Office

Descripción del empleo

Company Description

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. If you are unable to complete a portion of the assessment due to a disability, you may select the disability opt-out option during the assessment. This option will not impact your assessment scoring or consideration for the role.

At Fairmont, we want to bring out your highest potential. Shortly after applying, you will receive an email from our partner AssessFirst prompting you to create a profile and complete a questionnaire. This is a mandatory step for your candidacy to be considered as it enables us to explore your compatibility with this role and our culture of luxury excellence. If you are unable to complete a portion of the assessment due to a disability, you may select the disability opt-out option during the assessment. This option will not impact your assessment scoring or consideration for the role. The Fairmont Scottsdale Princess is Arizona's largest and longest running AAA Five Diamond hotel, and we want you to help us stay iconic. The Princess offers luxury and world class hospitality with 750 guestrooms, more than 300,000 square feet of meeting space, four award-winning restaurants, six sparkling heated pools, and a luxurious Well & Being Spa. Be a part of events like the WM Phoenix Open, Easter at the Princess, Summer at the Princess and Christmas at the Princess. The hotel features great benefits like matching retirement, travel discounts and more. This place really has it all - except for you!

What's in it for you

• Employee discounts at the Fairmont Scottsdale Princess, local companies and Accor worldwide for you and your family
• Free meals at our on-site employee restaurant
• Learning programs through our Academies designed to sharpen your skills
• Great Medical and Dental benefits, including two employer-funded medical plans, meaning $0 premium if you enroll in the employee-only tier! 401K, Direct Deposit, etc.
• Career development opportunities within the Fairmont Scottsdale Princess in addition to national promotion opportunities. The sky is the limit!

Job Description

Passionate about everything Food & Beverage and putting a smile on our guests’ faces? As a Convention Set-Up Supervisor, you will have the perfect opportunity to touch the hearts of our guests by making their special occasions truly unforgettable. Your attention to detail and excellent communication skills as a Logistics Supervisor will empower your team to deliver exceptional service to guests of our group functions and the hotel in general.

• Overseeing and leading a team of Banquet & Set-Up housemen
• Responsible for communicating the load in & load out information to all parties involved
• Monitoring groups loading in & out of the ballrooms, laying down tarps and poly tak to protect the physical assets
• Inspecting the condition of the ballrooms prior to load in and after load out
• Conducting weekly walkthroughs of all function spaces
• Documenting and reporting repair needs to our maintenance team
• Maximizing revenue by selling poly tak and renting tarps to audio visual/production companies loading in & out
• Assist with planning the daily shift assignments
• Perform the duties of a Banquet Set-Up supervisor or housemen as necessary
• Ability to discipline staff accordingly
• Maintain standards of hygiene for food handling and presentation
• Follow all safety and sanitation policies

Qualifications

• Warm and caring personality
• Previous Banquet Set-Up or Supervisor experience preferred
• Ability to follow direction
• Highly responsible and reliable
• Ability to read, and understand BEOs and Diagrams
• Ability to communicate effectively in oral or written form
• Ability to work well under pressure in a fast paced environment
• Ability to work cohesively as part of a team with or without supervision
• Ability to anticipate and focus attention on guest needs, being professional and welcoming
• Ability to use Microsoft Office Products (Word, Excel, Outlook)

Your team and working environment

A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS