CONVENTION SERVICES MANAGER

DoubleTree by Hilton; Scottsdale (AZ); On-site; USD 65,000 - 90,000; Full time

Job summary

DoubleTree by Hilton in Scottsdale is seeking a Convention Services Manager to drive flawless group events from inquiry to execution. You will coordinate catering, room blocks, AV, and F&B with hotel departments to ensure client satisfaction.

The role focuses on cultivating catering accounts, re-engaging past clients, and growing revenue aligned with the hotel's business plan. You will be the on-site liaison, finalize details, and lead pre-con meetings.

Qualifications

• Convention or event services experience is required.
• Excellent organization and communication.
• Calm and solutions oriented under pressure.
• Must be flexible to work any shifts, including holidays and weekends.

Responsibilities

• Confirm event requirements and function orders.
• Coordinate room blocks, setups, AV, and F&B.
• Lead pre con meetings and communicate updates.
• Be on site contact for program execution.
• Manage changes, billing, and post event review.
• Maintain accurate records and timelines.

Skills

Organizational skills

Communication

Calm under pressure

Shift flexibility

Job description

As the Convention Services Manager, you are instrumental in delivering exceptional event experiences while driving revenue performance. You will cultivate and grow catering accounts, re-engage past clients, and strengthen existing relationships to achieve and exceed catering and associated room revenue goals aligned with the hotel’s Business Plan.You are meticulous, client focused, and skilled at coordinating complex group events.The RoleServe as the primary liaison for groups after booking, finalize details, and ensure flawless execution across departments.What You Will Be Doing• Confirm event requirements and function orders• Coordinate room blocks, setups, AV, and F&B• Lead pre con meetings and communicate updates• Be on site contact for program execution• Manage changes, billing, and post event review• Maintain accurate records and timelinesWhy You Will Love It Here• Collaborative cross functional role• Direct impact on group satisfaction• Professional growth opportunitiesReady to Join the TeamIf you are ready to deliver seamless and successful group events, apply now.EOEWhat Makes You You• Convention or event services experience required• Excellent organization and communication• Calm and solutions oriented under pressure• Must be flexible to work any shifts, including holidays and weekends.