Convention Services- Attendant Conference

Broadmoor; Colorado Springs, Northern (CO, KY); Hybrid; USD 2,342,000 - 2,617,000; Full time

Job summary

The Broadmoor is seeking an Attendant Conference to help maintain and clean event spaces across the resort, ensuring premier service for guests and teams. You will contribute to the overall success of the Conference Services by keeping venues in pristine condition before and after events.

Responsibilities include cleaning, organizing core meeting spaces, and supporting the broader Convention Services team. Candidates should have a high school diploma or GED, 1–3 years’ related hospitality

Qualifications

• High school or general education degree and one to three years related experience and/or training. Prior Housekeeping supervisory and hospitality experience preferred.
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Valid Driver’s License required as you will be transporting materials, linens and other supplies across the resort.
• Any employee driving a Broadmoor vehicle must be 18 years or older
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

Responsibilities

• Maintains cleanliness and maintenance of all Complex meeting spaces, heart of house service areas and loading docks to include Broadmoor Hall, Colorado Hall, International Center and Bartolin Hall.
• Maintains cleanliness and maintenance of Cheyenne Lodge, Mountain Club House, and Fish House.
• Maintains cleanliness and maintenance of Meeting / Ballrooms / Pre-Function spaces in Main, Original West, West Tower, and South Tower including Penrose Restaurant and Golf meeting rooms.
• Assists in maintaining the cleanliness and organization of heart of house convention services areas property-wide
• Responsible for Convention Services floor care equipment to include upkeep, maintenance, repairs, and recommended purchase
• Maintain cleanliness of exterior awnings, walkways, ceilings / overhangs, floors, and windows within scope of responsibility comprised of Complex, adjacent Meeting Room Patios. Fish House, Cheyenne Mountain Lodge and Mountain Club House
• Supports process of maintaining exterior furniture including proper placement when associated outdoor space is being utilized for a function, and with the seasonal removal / storage
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

Skills

Interpersonal communication

Team player

Energetic

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Job Description

Job Title: Attendant Conference

Job Pay Range: $17.00-19.00/Hr.

*$17.00- 19.00 per hour based on $16.32 per hour base wage + service charge paid per shift; historically, this position averages service commission earnings of $2.00-$4.00 per hour. Service charges are commissions and will fluctuate based on events and time of year.

Job Summary:

The Broadmoor is committed to creating a culture of family and community while simultaneously providing a genuine, unforgettable experience for our guests and team. This role will play a key part in continuing to uphold our reputation and providing exceptional service to our guests.

As a member of the Conference Service team, you will contribute to the overall success of The Broadmoor by ensuring Event Complex Meeting and Pre-Function Spaces and other formal meeting venues are properly cleaned and maintained prior to and after event

• Maintains cleanliness and maintenance of all Complex meeting spaces, heart of house service areas and loading docks to include Broadmoor Hall, Colorado Hall, International Center and Bartolin Hall. This includes but is not limited to carpet care, chandelier cleaning, and the general cleanliness of furniture and fixtures, walls, baseboards and airwalls
• Maintains cleanliness and maintenance of Cheyenne Lodge, Mountain Club House, and Fish House. This includes but is not limited to carpet care, chandelier cleaning, and the general cleanliness of furniture and fixtures, walls, baseboards and airwalls
• Maintains cleanliness and maintenance of Meeting / Ballrooms / Pre-Function spaces in Main, Original West, West Tower, and South Tower including Penrose Restaurant and Golf meeting rooms. This includes but is not limited to carpet care, chandelier cleaning, and the general cleanliness of furniture and fixtures, walls, baseboards and airwalls
• Assists in maintaining the cleanliness and organization of heart of house convention services areas property-wide
• Responsible for Convention Services floor care equipment to include upkeep, maintenance, repairs, and recommended purchase
• Maintain cleanliness of exterior awnings, walkways, ceilings / overhangs, floors, and windows within scope of responsibility comprised of Complex, adjacent Meeting Room Patios. Fish House, Cheyenne Mountain Lodge and Mountain Club House
• Supports process of maintaining exterior furniture including proper placement when associated outdoor space is being utilized for a function, and with the seasonal removal / storage
• Willingness to work in a fast-paced, team-oriented environment
• Uphold and abide by all Broadmoor policies, procedures, and safety guidelines
• Other duties as assigned

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances change.

What we are looking for:

• High school or general education degree (GED) and one to three years related experience and/or training. Prior Housekeeping supervisory and hospitality experience preferred
• Experience with Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Valid Driver’s License required as you will be transporting materials, linens and other supplies across the resort.
• Any employee driving a Broadmoor vehicle must be 18 years or older
• Occasional heavy lifting (up to 50 lbs) with a work environment that may be indoors and outdoors at times
• Enthusiastic, friendly, and energetic team member who works well with others
• Strong interpersonal communication skills

*Reasonable accommodations will be made for individuals with disabilities*

Why Choose The Broadmoor (Benefits)

Working at The Broadmoor is more than just a job. The Broadmoor invests in our employees by offering comprehensive benefits packages and opportunities to grow professionally. By joining our family, you will work with, and learn from, a diverse team of world-class professionals at the longest running Five-Star, Five-Diamond resort in the world.

• Career Development – We invest in our employees! As a member of the team

Your application will not be penalized for redacting or removing any age- identifying information such as your age, date of birth, or dates of school attendance or graduation.

This posting is expected to close by the date listed at the top of the page. If necessary, this posting will remain open until filled.