Convenience Store Clerk-Lexington NE

Country Partners; Lexington (NE); On-site; USD 24,000 - 32,000; Full time

Job summary

Country Partners Cooperative is a full-service agricultural cooperative in central Nebraska. This role focuses on increasing sales of petroleum, c-store and food service items while delivering excellent customer service.

Responsibilities include cash handling, inventory control, fulfilling duties as assigned by the store manager, promoting store departments, and maintaining a clean, welcoming store environment for customers daily.

Qualifications

• Prioritizes customer service in all interactions.
• Clear verbal and written communication with customers and teammates.
• Capable of making prompt, sound decisions under pressure.

Responsibilities

• Receive payments by cash, card, or other methods and issue receipts.
• Assist customers with product questions and upsell using promotions.
• Maintain clean, organized checkout and shelving areas with current price tags.
• Handle refunds, credits, or changes as needed and escalate serious issues to the manager.
• Greet customers entering and leaving the store and maintain positive public relations.
• Record cash in the drawer at shift start and end, and maintain accurate cash handling.

Skills

Excellent customer service

Effective communication

Written and oral communication

Good judgment

Education

GED preferred

Job description

Country Partners Cooperative is a full-service diversified agricultural cooperative in central Nebraska located in 20 communities, partnering with farmers and ranchers to accomplish more together.

SUMMARY OF THE POSITION

This position is responsible for increasing sales of petroleum, c-store and food service products while providing excellent customer service; accurately accounting for sales, cash and inventory; completing all task as assigned by the store manage which enhance day-to-day store operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Receive payments for product sold-whether by cash, check, vouchers, credit cards, or automatic
  Issue receipts to customers for products bought; make necessary refunds, credits, or change to customers
  Stays current on al promotions available in the store and actively informs customers of the items offered by using “Plus Selling”.
  Provide assistance to customers by making available information on products, and their benefits
  Assist with resolving customer complaints in a timely matter. An attempt should be made to handle concerns while the customer is in the store. Any serious concerns are directed to the store manager.
  Maintaining interpersonal relationships with the public, especially customers
  Ascertain the amount of cash in cash drawer at the start and end of every shift Greet customers as they enter the store premises and also as they step out
  Ensure that the checkout area is clean and in order at all times
  Stock shelves in the store and include price tags on each item on the shelve

  Compute every transaction accurately.
  Calculate payments in total received during a specific period of time and compare with total product sales .
  Perform general cleaning; such as sweeping, mopping, vacuuming, dusting interior of building; Exterior cleaning such as: sweeping around pumps & building, washing pumps, picking up trash
  Perform maintenance and housekeeping on store equipment and fixtures such as cleaning drains, changing bag on vacuum, changing mop heads, and other duties as directed.
  Be reliable and dependable
  Promotes all departments and services of the company
  Reports any acts of dishonesty to the store manager
  Other duties as assigned

UALIFICATIONS

• Excellent customer service skills
• Ability to effectively communicate with people at all levels.
• Excellent written and oral communication skills
• Good judgement with the ability to make prompt and sound decisions.

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED) preferred.

Country Partners Cooperative is an equal opportunity employer.