Controls Technician, Data Center Capacity Delivery

Amazon Web Services (AWS); New Carlisle (IN); On-site; USD 44,083 - 78,523; Full time

Job summary

Amazon Data Services, Inc. is seeking a facilities and controls technician to support and upgrade BMS/EPMS systems across AWS data centers.

You will mentor staff, manage projects, perform diagnostics, and configure servers and controllers in a heavy industrial setting. The role requires familiarity with low-voltage controls, wiring, and electrical/mechanical systems, with flexibility for non-standard hours and on-call responsibilities.

Qualifications

• High school or equivalent diploma.
• Associate degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial controls or HVAC controls experience, or 3+ years of relevant industrial or HVAC controls experience in lieu of a degree.
• Basic understanding of industrial controls system, meters, devices, sensors, relays and troubleshooting using standard hand tools, digital metering, or calibration/diagnostic equipment in data centers or similar environments.
• 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.
• Ability to work non-standard hours and differing work rotations/shifts and overtime as required.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS systems in multiple data centers.
• Mentor and train Facilities team members on BMS and EPMS operation.
• Manage small to medium-sized projects and programs.
• Perform first-line diagnostics and maintenance of BMS/EPMS hardware and software.
• Execute provisioning for servers, controllers, and network configurations, including testing communication with third-party devices.

Skills

Industrial Controls

Electrical Wiring

Troubleshooting

Safety Compliance

Education

Associate degree or technical training

High school diploma

Controls certification (CCST etc.)

Tools

Electrical test equipment

Calibration tools

Job description

Description

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers and experience an inclusive culture that welcomes bold ideas and empowers you to own your work.

Key Job Responsibilities

• Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems.
• Mentor and train Facilities team members on the operation and control of BMS and EPMS systems.
• Manage small to medium‑size projects and programs.
• Perform point‑to‑point checkouts between field devices and controllers.
• Perform first‑line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers.
• Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third‑party devices and controllers or servers.
• Install, replace, configure, and calibrate sensors.
• Read and interpret electrical schematics and control panel drawings with a basic understanding of closed‑loop controls, field sensor scaling, and functions typically performed by industrial controllers.
• Supervise low‑voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Provide commissioning and systems‑level testing support.
• Create red‑lined drawings and documentation of systems.
• Follow change management processes to generate work requests and methods of procedures.
• Participate in factory witness tests at vendor or panel builder facilities.
• Perform root cause analysis during testing and commissioning.
• Ensure personnel on site utilize proper safety methodology.
• Perform service activities including monitoring and reviewing ticketing systems, conducting root cause analysis, and prioritizing tasks.
• Actively manage service agreements including vendor labor scheduling, quality assurance, and financial invoice review.
• Participate in material handling tasks such as lifting, carrying, or moving up to 50 lbs of equipment, and utilize OSHA‑standard safety equipment including limited weight‑bearing work platforms, ladders, step stools, and personal protective equipment (PPE) such as safety harnesses.
• Perform other tasks as assigned by manager.

Basic Qualifications

• High school or equivalent diploma.
• Associate’s degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, or 3+ years of relevant industrial or HVAC controls experience in lieu of a degree.
• Basic understanding of industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting using standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
• 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.
• Ability to work non‑standard hours and differing work rotations/shifts and overtime as required.

Preferred Qualifications

• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).
• 5+ years of experience in controls/automation, construction or related field in a technical environment.
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Experience in data centers or mission‑critical environment.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
• Prior AWS/Amazon experience.
• 4+ years of military service.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Location: USA, IN, New Carlisle – USD 32.00–57.00 hourly.

Company: Amazon Data Services, Inc. – Job ID: A10440374.