Data Center Controls Tech, Data Center Capacity Delivery - Controls

Amazon Web Services (AWS); Frederick (MD); On-site; USD 44,083 - 78,523; Full time

Job summary

Amazon Data Services, Inc. is seeking a skilled Industrial Controls Technician to support and optimize BMS and EPMS systems across multiple AWS data centers.

You will troubleshoot, calibrate, and maintain electrical and control equipment, while mentoring Facilities staff and leading small projects. The role involves provisioning servers and field devices, reading schematics, and ensuring safety protocols on site.

Qualifications

• High school diploma required; technical degree or certified training preferred.
• 1+ years in industrial or HVAC controls; or 3+ years in lieu of degree.
• Experience with low voltage controls, sensors, relays, and calibration tools.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS systems across data centers.
• Mentor Facilities team on BMS/EPMS operation and control.
• Manage small to medium projects and programs.
• Perform point-to-point checkouts between field devices and controllers.
• Diagnose and maintain BMS/EPMS programming and hardware in data centers.
• Coordinate server, controller, and network provisioning and testing.
• Install, configure, and calibrate sensors.
• Read electrical schematics and control drawings, understand closed-loop control concepts.
• Supervise low-voltage electrical contractors for wiring and field device installation.
• Provide commissioning and systems-level testing support.
• Create red-lined drawings and documentation; follow change management processes.
• Participate in factory witness tests and root-cause analysis.
• Ensure site safety practices; manage service tickets and vendor labor scheduling.

Skills

Industrial controls

Low voltage controls

Electrical systems

Networking signals

Troubleshooting

Education

Associate degree or trade certification

Tools

MQTT

BACnet

MODBUS

Job description

Job Overview

As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers, and technicians in the data center industry to maintain and optimize critical infrastructure systems.

You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space. AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air‑cooled and water‑cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting‑edge technology in mission‑critical environments while contributing to the reliability and efficiency of AWS’s global infrastructure.

Key Job Responsibilities

• Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems.
• Mentor and train Facilities team members on the operation and control of BMS and EPMS systems.
• Manage small to medium‑sized projects and programs.
• Perform point‑to‑point checkouts between field devices and controllers.
• Perform first‑line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers.
• Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third‑party devices and controllers or servers.
• Install, replace, configure, and calibrate sensors.
• Read and interpret electrical schematics and control panel drawings with a basic understanding of closed‑loop controls, field sensor scaling, and functions typically performed by industrial controllers.
• Supervise low‑voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Provide commissioning and systems‑level testing support.
• Create red‑lined drawings and documentation of systems.
• Follow change management processes to generate work requests and methods of procedures.
• Participate in factory witness tests at vendor or panel builder facilities.
• Perform root‑cause analysis during testing and commissioning.
• Ensure personnel on site utilize proper safety methodology.
• Perform service activities including monitoring and reviewing ticketing systems, conducting root‑cause analysis, and prioritizing tasks.
• Actively manage service agreements including vendor labor scheduling, quality assurance, and financial invoice review.
• Participate in material handling tasks such as lifting, carrying, or moving up to 50 lbs of equipment, and utilize OSHA‑standard safety equipment including limited weight‑bearing work platforms, ladders, step stools, and personal protective equipment (PPE) such as safety harnesses.
• Perform other tasks as assigned by manager.

Basic Qualifications

• High school or equivalent diploma.
• Associate’s degree, trade school certification, or other certified training in a related technical field with 1+ years of relevant industrial Controls or HVAC controls experience, or 3+ years of relevant industrial or HVAC controls experience in lieu of a degree.
• Basic understanding of industrial control systems, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
• 1+ years of experience working with low voltage controls, wiring, networking signals, electrical and mechanical systems, computers and operating systems.

Preferred Qualifications

• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Experience using common communication protocols (MQTT, BACnet, and/or MODBUS).
• 5+ years of experience in controls/automation, construction or related field in a technical environment.
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Experience in data centers or mission critical environment.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.

Equal Opportunity Employer

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, MD, Frederick - 32.00 - 57.00 USD hourly

Company - Amazon Data Services, Inc.