Controls Technician, Data Center Capacity Delivery, Amazon Data Services, Inc

Socket.dev; Hilliard (OH); On-site; USD 86,000 - 151,000; Full time

Job summary

Amazon Web Services (AWS) is seeking someone to maintain and optimize BMS and EPMS across data centers. You will troubleshoot, upgrade controls, and implement new processes for reliability and efficiency in AWS's critical infrastructure.

The role involves mentoring facilities staff, managing projects, and ensuring proper provisioning of servers, controllers, and sensors while collaborating with engineers and technicians in a mission-critical environment.

Qualifications

• Associate's degree or higher required.
• Basic understanding of Industrial controls systems and related meters, devices, sensors, relays, and troubleshooting tools.
• Ability to work non-standard hours and varying shifts.
• Degree with 1 year of controls/HVAC experience, or 2 years in lieu of a degree.

Responsibilities

• Deploy, service, and upgrade BMS and EPMS in multiple data centers.
• Mentor Facilities team on operation and control of BMS/EPMS.
• Audit, maintain, and manage asset systems for BMS/EPMS.
• Manage small to medium projects and programs.
• Perform point-to-point checks between field devices and controllers.
• Troubleshoot and maintain BMS/EPMS programming and hardware.
• Provision servers, controllers, industrial PCs, and network configs; test communications with third-party devices.
• Install, replace, configure, and calibrate sensors.
• Read electrical schematics and control drawings; understand closed-loop controls.
• Supervise low-voltage electrical contractors per AWS requirements.
• Provide commissioning and systems-level testing support.

Skills

Industrial controls

HVAC controls

Troubleshooting

Electrical schematics

Field devices wiring

BMS/EPMS knowledge

MQTT protocols

BACnet

MODBUS

Data center experience

Education

Associate's degree or above

Degree plus 1 year controls or HVAC experience or 2 years in lieu of degree

Tools

MQTT

BACnet

MODBUS

Job description

As a member of the Global Controls Team, you will collaborate with highly motivated operators, engineers and technicians in the data center industry to maintain and optimize critical infrastructure systems. You will be responsible for troubleshooting and maintaining the Building Management System (BMS) and Electrical Power Monitoring System (EPMS) while developing new processes and standards that drive innovation in the controls space.

AWS data centers utilize sophisticated industrial control systems to automatically operate mechanical equipment, maintaining optimal temperature and pressure conditions throughout the facilities. These systems integrate and monitor multiple critical components, including generators, uninterruptible power sources, diesel generators, electrical switchgear, power distribution units, variable frequency drives, automatic and static transfer switches, air-cooled and water-cooled chillers, pumps, cooling towers, heat exchangers, Computer Room Air Handlers (CRAHs), and air economizers. Within this industrial control system infrastructure, the BMS serves as the primary control platform for all mechanical systems within the data center, while the EPMS functions as the primary monitoring platform for all electrical systems. This position offers the opportunity to work with cutting-edge technology in mission-critical environments while contributing to the reliability and efficiency of AWS's global infrastructure.

Key job responsibilities

• Primarily work in and support multiple data centers by deploying, servicing, and upgrading BMS and EPMS systems.
• Mentor and train Facilities team members on the operation and control of BMS and EPMS systems.
• Audit, maintain, and manage computer enterprise asset management systems for BMS and EPMS installations.
• Manage small to medium-sized projects and programs.
• Perform point-to-point checkouts between field devices and controllers.
• Perform first-line diagnostics, troubleshooting, and maintenance of programming code and hardware associated with BMS and EPMS in data centers.
• Execute provisioning processes for servers, controllers, industrial PCs, and network configurations, including communication testing between third-party devices and controllers or servers.
• Install, replace, configure, and calibrate sensors.
• Read and interpret electrical schematics and control panel drawings with a basic understanding of closed-loop controls, field sensor scaling, and functions typically performed by industrial controllers.
• Supervise low-voltage electrical contractors performing wiring and installation of field devices in compliance with AWS requirements.
• Provide commissioning and systems-level testing support.

A day in the life

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Basic Qualifications:

• Associate's degree or above
• Basic understanding of Industrial controls system, knowledge of meters, devices, sensors, relays and troubleshooting utilizing standard hand tools, digital metering, or calibration/diagnostic equipment in a data center, hospitals, large commercial complex, water, power, oil & gas or similar industries.
• Ability to work non-standard hours and differing work rotations/shifts and overtime as required.
• Associate’s degree, trade school certification, or other certified training in a related technical field with 1 years of relevant industrial Controls or HVAC controls experience, OR 2 years of relevant industrial or HVAC controls experience in lieu of a degree.

Preferred Qualifications:

• International Society of Automation (ISA) Certified Controls System Technician (CCST) Level I or higher certification.
• Experiencing using common communication protocols (MQTT, BACnet, and/or MODBUS).
• 5+ years of experience in controls/automation, construction or related field in a technical environment.
• Demonstrated understanding of engineering documentation, electrical and mechanical diagrams, and standard operating procedures.
• Experience in data centers or mission critical environment
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.
• Prior AWS/Amazon experience
• 4+ Yr. Military Service

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, OH, Hilliard - 86,200.00 - 150,800.00 USD annually