Controls Service Technician

ZipRecruiter; Seattle (WA); On-site; USD 80,000 - 100,000; Full time

Job summary

MacDonald-Miller Facility Solutions is searching for a Controls Service Technician to join their Seattle team. The role involves working with HVAC control systems, providing excellent customer service, and ensuring safety on site. This position offers growth opportunities while being part of a collaborative and fun work environment, alongside attractive benefits and pay ranging from $25 to $70 per hour.

Benefits

Medical, dental, vision coverage

401(k) with company match

PTO, holiday pay

Short-term and long-term income protection

Life insurance

Wellness and Employee Assistance Programs

Qualifications

• Understanding of air-conditioning principles, systems, and commercial HVAC equipment.
• Knowledge of job site safety requirements (WISHA/OSHA, OROSHA/OSHA).
• Commitment to safety.

Responsibilities

• Complete service calls and preventative maintenance on existing controls systems efficiently.
• Consult with customers about problems discovered during servicing boilers and document services performed.
• Build and maintain customer relationships.

Skills

Customer service skills

Problem solving

Understanding of air-conditioning principles

Education

At least a two-year degree or equivalent experience in HVAC and control systems

Tools

HVAC equipment knowledge

Job description

Job Description

At MacDonald-Miller Facility Solutions (“MacMiller”), we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With over 1500 employees across 15 offices, there is a breadth and variety of work to keep you engaged and inspired.

We have a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including:

• New construction – Engineering, fabrication, and installation of mechanical systems for new projects following lean construction practices
• Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies
• Service – Scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response
• Building performance – Control systems, fault detection, energy services, and remote monitoring
• Performance Contracting – Sustainable Solutions: Acting as the Prime Contractor, delivering design-build energy-efficient solutions in the built environment for private and public sector clients

People love working at MacDonald-Miller because we share the same Core Culture Values:

• Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to our success. Every team member is valued and brings strengths to help us meet our vision.
• Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on commitments.
• Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots; it’s an attitude and environment we create. Everyone goes home to their families.
• Community – We are proud to be part of MacDonald-Miller. We actively build relationships and know each other as individuals, creating a welcoming, caring, and trusting environment.
• Innovation – We are committed to continuous, creative problem solving. Innovation keeps us industry leaders. We challenge and improve ourselves constantly.
• Fun! – Take work seriously, but never ourselves. We aim to be both professional and enjoyable to work with.

Requirements

Controls Service Technician: This is where you come in.

We’re seeking a Controls Service Technician to work directly with the Controls Service Manager. You will learn the responsibilities of Service Controls Technicians, meet performance standards, and adhere to all company policies, procedures, beliefs, and values. In return, achieving goals offers growth opportunities, increased responsibilities, and greater autonomy.

Top deliverables in the first year:

• Complete service calls and preventative maintenance on existing controls systems efficiently.
• Maintain knowledge of HVAC design, production, refrigeration, controls, and service.
• Consult with customers about problems discovered during servicing boilers and document services performed.
• Build and maintain customer relationships.

This role reports to Area Operations Managers and collaborates across projects and initiatives, interacting with all organizational levels.

Your Background: What kind of person will thrive here?

You should have…

• Understanding of air-conditioning principles, systems, and commercial HVAC equipment.
• Knowledge of job site safety requirements (WISHA/OSHA, OROSHA/OSHA) and a commitment to safety.
• At least a two-year degree or equivalent experience in HVAC and control systems, emphasizing direct digital control systems.

And your colleagues should see you as…

• Having excellent customer service skills
• Passionate with a can-do attitude
• A great problem solver

Motivated by…

• Being part of a rapidly growing, skilled team providing top-tier service in the Pacific Northwest
• Empowering yourself to learn and grow without micromanagement
• Working in a results-driven, lean environment where you can do more and achieve more annually
• Having fun in a transparent, innovative, supportive environment

Benefits

This position is open to both union and non-union candidates. Pay ranges from $25 to $70 per hour, based on experience and union status. Benefits vary accordingly.

Non-union employees receive:

• Medical, dental, vision coverage (dependents optional)
• 401(k) with company match
• PTO, holiday pay
• Short-term and long-term income protection
• Life insurance
• Wellness and Employee Assistance Programs

Union benefits are determined by collective bargaining agreements.

Work Location:

Our Seattle HQ (17930 International Blvd, SeaTac, WA 98188) offers easy airport access, secure parking, and modern facilities with great views. Nearby amenities include an onsite deli, restaurants, and easy freeway access.

Interested?

If you’re ready for an adventure and want to be considered, click apply or contact someone at MacDonald-Miller to get introduced!

MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration regardless of race, color, religion, sex, national origin, age, disability, veteran status, or other protected categories.