Controls Service Tech II

DynaTen Corporation; Fort Worth (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401(k) with company match

Paid time off and holidays

Job summary

DynaTen Corporation is seeking a Controls Service Tech II to troubleshoot, diagnose, and service existing building automation systems under service requests, planned agreements, or small projects.

You will review and modify programming, install and review databases, and coordinate with IT and vendors to resolve issues while training customers on system operation.

Qualifications

• 2–4 years experience in building automation or controls service.
• 2–4 years experience working with IT networks, building controls, or building mechanical systems.
• Working knowledge of IP networking and BAS communications.
• Experience modifying control programs and graphics within established standards.
• Ability to work independently on most service calls.
• Strong customer service and communication skills.

Responsibilities

• Independently performs troubleshooting, diagnostics and repairs on BAS.
• Review and modify job-specific programming; update databases, graphics and workstation builds.
• Troubleshoot routine operation issues and resolve minor systems problems.
• Update PC workstations, user interfaces, data servers, and IP networking gear.
• Diagnose and resolve routine network issues.
• Coordinate network drops, IP addresses, and monitoring tools with customer IT staff.
• Work with vendors to coordinate protocols, encryption, and database requirements.
• Demonstrate system operation to building owners and train customers.
• Complete and submit routine service work orders and reports.

Skills

Troubleshooting

Diagnostics

IT networks

BAS/IPS

Programming

Customer service

Education

Associate degree or equivalent

Tools

Niagara-based systems

Open-platform controls

Job description

Position Summary

Reporting to the Service Manager, the Controls Service Tech II provides troubleshooting, diagnostics and service activities on existing building automation systems under T&M service requests, planned service agreements, or small service projects.

Principal Duties and Responsibilities

• Independently performs troubleshooting, diagnostics and repairs on building automation systems.
• Review and modify job‑specific programming for various systems; installs, reviews, and modifies project databases, workstation builds, and graphics.
• Troubleshoot and resolve routine inconsistencies in the functions or sequence of operations; resolve minor systems issues.
• Update and configure PC workstations, user interfaces, data servers, IP networking devices, routers, switches, mass‑storage devices, and hubs.
• Diagnose and resolve routine network issues.
• Independently coordinate network drops, IP address setup, and deployment of monitoring tools with the customer's IT Department personnel.
• Work with equipment vendors to coordinate communication protocols, encryption, and database requirements for integration to resolve customer system technical issues.
• Independently work with building owners and managers to demonstrate system operation, verify consistency, assure customer acceptance, and train customers on system operations.
• Complete and submit routine service work orders and written reports to provide service documentation to customers.

Required Qualifications

• 2–4 years experience in building automation or controls service.
• 2–4 years experience working with IT networks, building controls, or building mechanical systems.
• Working knowledge of IP networking and BAS communications.
• Experience modifying control programs and graphics within established standards.
• Ability to work independently on most service calls.
• Strong customer service and communication skills.
• Valid driver’s license with acceptable driving record.
• Must pass required background and pre‑employment screening.

Preferred Qualifications

• Associate’s degree or equivalent preferred.
• Familiarity with Niagara‑based systems or similar open‑platform controls.
• Experience supporting system upgrades and controller replacements.
• Exposure to integrations between BAS and mechanical equipment.
• Technical certifications or manufacturer training related to controls systems.

What You Can Expect

• Competitive compensation aligned with experience level.
• Health, dental, and vision insurance.
• Paid employee‑only medical coverage.
• 401(k) with company match.
• Paid time off and holiday pay.