Controls & Safety Specialist

1100 Applied Industrial Technologies, Inc.; Marietta (GA); On-site; USD 65,000 - 90,000; Full time

Job summary

1100 Applied Industrial Technologies, Inc. is seeking an Automation Support Specialist to assist customers, field sales, and engineering. Primary duties include technical support, feasibility studies, and pre-sales assistance with Mitsubishi, Pilz, and actuators.

The role involves coordinating training, developing instructional skills, and supporting demonstrations and quotes for sales teams. A bachelor’s degree in engineering or technical field is required, with preference for automation

Qualifications

• Bachelor's degree in engineering or technical field.
• Knowledge of industrial automation products preferred.

Responsibilities

• Support and coordinate training classes in house or onsite.
• Develop skills to become instructor.
• Handle inbound inquiries on product selection from sales.
• Handle inbound quote support requests from customer and sales staff.
• Provide pre-sales engineering/technical support including product selection and cross referencing.
• Develop, setup and test application studies.
• Assist field sales with onsite technical demos.
• Perform onsite troubleshooting and warranty support as required.
• Coordinate ACS event calendar for assigned products.
• Build rapport with customers as a technical resource.

Skills

Pre-sales support

Technical support

Customer service

Feasibility studies

Education

Bachelor's Degree

Engineering or Technical degree

Job description

This position is a support resource for our customers, field sales, customer service, and engineering. Focal areas are technical support, conducting feasibility studies, Supporting the sales staff in pre-sales efforts. The Automation Specialist will also assist in trade shows and tech presentations as needed. The main focus will be Mitsubishi, Pilz, and actuators.

Daily Duties:

• Support and help coordinate training classes both in house and onsite. Assist instructor as required.
• Develop skills to become instructor
• Accept inbound customer and sales inquiries on product selection from the sales team.
• Accept and fulfill inbound quote support requests from customer and sales staff.
• Pre-sales engineering/technical support including product selection and cross referencing.
• Develop, setup and test application studies.
• Assist field sales staff with onsite technical demos.
• Preform onsite trouble shooting and warranty support as required.
• Coordinate and assure completeness of ACS event calendar for the assigned products.
• Develop rapport with customers as technical, competent resource for answering and delivering solutions.
• Participate in activities such as specific training programs aimed at developing product and selling skills.
• Special Projects - Develop and coordinate as directed.

Requirements

• Bachelors Degree is required, Engineering or Technical degree Preferred
• Knowledge of industrial automation products is preferred

Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone.

All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.