Controls Engineer Technical Support (Nights)

KION Group; Grand Rapids (MI); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Career Development

Competitive Compensation and Benefits

Global Opportunities

Job summary

Kion Group AG is looking for a Controls Engineer Technical Support for its office in Grand Rapids, MI. The successful candidate will support semi-complex systems that integrate hardware and software while working remotely with customers. Responsibilities include troubleshooting controls hardware and enhancing customer satisfaction.

The ideal applicant holds a Bachelor's degree and has over 2 years of experience in customer service support with expertise in Allen Bradley Logix PLC controls.

Qualifications

• 2+ years experience in a related field providing Customer Service Support.
• Experience with Allen Bradley Logix PLC controls platforms.
• Experience with controls hardware troubleshooting.

Responsibilities

• Participates in the support of semi-complex systems integrating hardware and software.
• Provides troubleshooting expertise to Dematic's customers.
• Participates in recommending ideas related to productivity improvement.

Skills

Customer Service Support

Allen Bradley Logix PLC controls

Controls hardware troubleshooting

Siemens and Modicon PLC

Education

Bachelor's Degree

Job description

## Controls Engineer Technical Support (Nights)Ansøglocations: Grand Rapids, MI, United States: Wauwatosa, WI, United States: DEMATIC Fort Worth, TX: Atlanta, GA, United States: Salt Lake City, UT, United Statestime type: Full timeposted on: Slået op i dagjob requisition id: JR-0093782Dematic Corp. has a need for a Controls Engineer in Dematic's Technical Support group. The successful candidates will have experience working in the material handling industry and directly working with customer remotely using schematics and PLC logic to find and isolate the issue.# **Det tilbyder vi:*** **Career Development*** **Competitive Compensation and Benefits*** **Pay Transparency*** **Global Opportunities****Learn More Here**: https://www.dematic.com/en-us/about/careers/what-we-offer/ *Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.* *This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.* *The base pay range for this role is estimated to be $ to $ an hour at the time of posting. Final compensation will be determined by various factors such as work location, education, experience, knowledge, and skills.*# **Om dig:****What You Will do in This Role:*** Participates in the support of semi-complex systems that integrate hardware and software.* Provides support in semi-complex material specification, schematic troubleshooting and appropriate follow-up.* Participates in recommending ideas related to productivity improvement, cost reduction and improvement in customer satisfaction* Provides troubleshooting expertise to Dematic's customers* Travel between 20-30% to different customer locations which may include weekends and overtime **What We are Looking For:*** Bachelor's Degree* 2+ year's experience in a related field providing Customer Service Support* Experience with Allen Bradley Logix PLC controls platforms* Experience with controls hardware troubleshooting* Siemens and Modicon PLC experience a plus