Controls Operations Manager

Goforth Williamson Inc.; Griffin (GA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

Goforth Williamson, Inc. is seeking a seasoned on-site operations leader to head the Controls Department at our Griffin, GA facility. You will oversee daily operations across engineering, field service, panel shop, and inside sales, ensuring projects and commitments are met.

You will mentor staff, manage workloads, optimize processes, and serve as the primary escalation point for internal issues while coordinating with other departments to deliver seamless client outcomes.

Qualifications

• 6+ years in operations, project management, or dept management in industrial/electrical/engineered-products.
• Proven ability to develop and lead multi-functional teams.
• Strong organization, ability to manage multiple workstreams.
• Natural problem solver with ownership and calm under pressure.
• Experience with control panels, VFDs, electrical systems, or water/wastewater is a plus.
• Familiarity with Smartsheet or ERP systems is a plus.
• Excellent communication, connecting frontline staff and leadership.

Responsibilities

• Primary on-site leader for the Controls Department, overseeing four subdepartments.
• Manage workflow, workload distribution, and scheduling to meet project commitments.
• Identify bottlenecks and develop repeatable processes to prevent recurrence.
• Provide supervision, mentorship, and performance feedback to staff.
• Act as escalation point so VP of Controls can focus on growth.
• Coordinate with pump sales, repair, and field service for cross-department alignment.
• Track metrics like project status, lead times, and open orders; report to VP of Controls.

Skills

Operations leadership

Project management

Team development

Organizational skills

Problem solving

Technical environment

Smartsheet/ERP proficiency

Communication skills

Tools

Smartsheet

ERP systems

Job description

About Us

In February of 2004, two mechanical engineers teamed together to form Goforth Williamson, Inc. With over 30 years of rotating equipment experience between them, Travis and David focused on developing GWI into a customer‑oriented service company. Since that time, GWI has grown to a company with over 50 full‑time employees. The employees of GWI are specialists in their fields. They have a vast knowledge of pumping equipment and the applications they are used in. The employees have experience from Original Equipment Manufacturers, motor shops, contractors, machine shops and other rotating equipment repair facilities.

KEY RESPONSIBILITIES

• Serving as the primary on‑site leader for the Controls Department, overseeing daily operations across engineering, field service, panel shop, and inside sales.
• Managing workflow, workload distribution, and scheduling across all four subdepartments to ensure projects and customer commitments are met.
• Identifying and resolving operational bottlenecks before they escalate, and developing repeatable processes to prevent recurrence.
• Providing direct supervision, mentorship, and performance feedback to department employees.
• Acting as the primary point of escalation for internal issues so that the VP of Controls can remain focused on business development and strategic priorities.
• Coordinating with other departments (pump sales, pump repair, field service) to ensure cross‑functional alignment on shared customer projects.
• Tracking key department metrics — project status, lead times, open orders, and service commitments — and reporting regularly to the VP of Controls.
• Establish accountability for performance, deadlines, and quality.

QUALIFICATIONS

• 6+ years of experience in an operations, project management, or department management role, ideally in an industrial, electrical, or engineered‑products environment.
• Demonstrated ability to manage and develop teams across multiple functional areas.
• Strong organizational skills with the ability to juggle competing priorities and keep multiple workstreams on track simultaneously.
• A natural problem‑solver who takes ownership, follows through, and brings calm and clarity to a fast‑paced environment.
• Comfortable working in a technical environment — prior experience with control panels, VFDs, electrical systems, or the water/wastewater industry is a plus but not required.
• Proficiency with project management or operations tools (experience with Smartsheet, ERP systems, or similar platforms is a plus).
• Excellent communication skills — you will be the connective tissue between frontline staff and senior leadership.

LOCATION & SCHEDULE

This is a full‑time, on‑site position at our Griffin, GA facility. Regular in‑office presence is required.

COMPENSATION & BENEFITS

We offer a competitive salary commensurate with experience, along with a comprehensive benefits package. Specific compensation will be discussed during the interview process.

Equal Opportunity Employer: Flow Control Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.