Controller

White-Mountain-Hotel-and-Resor; North Conway (SC); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Comprehensive benefits package

Paid time off

Health, dental, and vision insurance

Retirement plan

Job summary

White Mountain Hotel & Resort in North Conway, NH seeks an experienced Controller to lead all accounting, financial reporting, budgeting, and internal controls for the resort. This executive role reports to the General Manager and partners with department leaders to improve profitability and guest satisfaction.

The ideal candidate brings hands-on leadership, strong integrity, and a track record in hospitality finance, payroll oversight, HR administration, and risk management while guiding the

Qualifications

• Bachelor's degree in Accounting, Finance, or related field; CPA preferred but not required.
• 5+ years of progressive accounting experience, hospitality experience preferred.
• Controller or Assistant Controller experience is advantageous.
• Strong understanding of financial statements, budgeting, forecasting and internal controls.
• Experience with payroll, HR administration, and insurance/risk management.
• Advanced Microsoft Excel and hotel accounting systems proficiency.

Responsibilities

• Oversee accounting, financial reporting, budgeting, cash management, internal controls, payroll oversight, HR and insurance administration.
• Prepare monthly financial statements and management reports; manage general ledger and reconciliations.
• Develop annual operating and capital budgets with department leaders and provide forecasts.
• Present financial results to ownership and executive leadership; lead audits with outside CPAs.
• Maintain strong internal controls, monitor cash handling, and minimize financial risk.
• Lead departmental collaboration and finance education for managers across the resort.

Skills

Leadership

Communication

Excel skills

GAAP knowledge

Financial analysis

Budgeting

Education

Bachelor's degree in Accounting/Finance

CPA preferred but not required

Tools

Hospitality accounting systems

Payroll software

PMS/Hotel management systems

Job description

Controller

White Mountain Hotel & Resort – North Conway, NH

Join One of New England's Premier Independent Resorts

The White Mountain Hotel & Resort is an award-winning AAA Four Diamond boutique resort located in the heart of New Hampshire's White Mountains. We pride ourselves on delivering genuine hospitality, exceptional guest experiences, and an outstanding workplace culture. We are seeking an experienced Controller to join our leadership team and help guide the financial success of our growing resort.

This is an executive-level leadership position reporting directly to the General Manager and serving as a key strategic partner in the operation of the resort.

Position Summary

The Controller is responsible for overseeing all accounting, financial reporting, budgeting, cash management, internal controls, payroll oversight, insurance administration, and human resources functions for the resort. This individual ensures financial integrity while helping department leaders make informed business decisions that improve profitability, efficiency, and guest satisfaction.

The ideal candidate is hands-on, highly organized, ethical, and enjoys working in a fast-paced hospitality environment.

Primary Responsibilities

Financial Leadership

• Prepare accurate monthly financial statements and management reports.
• Oversee general ledger, accounts payable, accounts receivable, cash management, and bank reconciliations.
• Ensure timely month-end and year-end close.
• Develop annual operating and capital budgets with department leaders.
• Produce forecasts, cash flow projections, and financial analyses.
• Monitor departmental performance against budget and recommend improvements.
• Present financial results to ownership and executive leadership.
• Manage fixed assets and depreciation schedules.
• Coordinate annual audits and tax preparation with outside CPA firms.
• Ensure compliance with GAAP and company accounting policies.

Internal Controls & Risk Management

• Maintain strong internal controls and financial safeguards.
• Monitor cash handling procedures throughout the property.
• Develop procedures that reduce financial risk and improve accountability.
• Identify operational inefficiencies and recommend improvements.
• Ensure compliance with all applicable federal, state, and local regulations.

Human Resources

• Maintain personnel files and HR records.
• Administer employee benefits programs.
• Coordinate annual open enrollment.
• Ensure compliance with employment laws and company policies.
• Coordinate workers' compensation claims.

Insurance Administration

• Manage all property, liability, workers' compensation, and other insurance policies.
• Coordinate annual insurance renewals.
• Handle insurance claims and documentation.
• Work with brokers to ensure appropriate coverage and competitive pricing.
• Assist with risk management initiatives across the property.

Leadership

• Serve as a member of the resort's Executive Leadership Team.
• Build collaborative relationships with all department leaders.
• Support a culture of accountability, teamwork, and continuous improvement.
• Provide financial education and guidance to managers throughout the resort.

Qualifications

• Bachelor's degree in Accounting, Finance, or related field (CPA preferred but not required).
• 5+ years of progressive accounting experience.
• Hospitality accounting experience strongly preferred.
• Previous Controller or Assistant Controller experience preferred.
• Strong understanding of financial statements, budgeting, forecasting, and internal controls.
• Experience with payroll and human resources administration.
• Knowledge of insurance administration and risk management.
• Advanced Microsoft Excel skills.
• Experience with hotel property management and accounting systems is preferred.
• Excellent communication and leadership skills.
• High level of integrity, professionalism, and confidentiality.

Why Join White Mountain Hotel & Resort?

• Executive leadership role with meaningful impact.
• Competitive salary based on experience.
• Comprehensive benefits package.
• Paid time off.
• Health, dental, and vision insurance.
• Retirement plan.
• Opportunity to help shape the future of one of New England's premier independent resorts.

If you are a collaborative financial leader who enjoys combining accounting expertise with operational partnership, we'd love to hear from you.