Controller

Dunkin' - Franchisee Of Dunkin Donuts; Danvers (MA); On-site; USD 120,000 - 190,000; Full time

Job summary

Dunkin franchise organization seeks a highly organized Controller to oversee financial controls and performance across 55 locations. The role emphasizes accuracy, risk management, and proactive problem solving in a fast-paced multi-unit setting.

The Controller will partner with district leaders and store management to drive financial performance, strengthen internal controls, and ensure accountability across all locations. Strong Excel and reporting skills are essential.

Qualifications

• Experience in accounting, finance, auditing, or multi-unit operations.
• Proficient in financial reporting and internal controls.
• Restaurant or franchise experience is a plus.

Responsibilities

• Review and analyze store financials, P&Ls, labor, and operational reporting.
• Investigate cash shortages, overages, deposits, and variances.
• Audit cash handling procedures and ensure policy compliance.
• Identify trends and opportunities for operational improvement.
• Collaborate with district leaders and store management to improve financial performance.
• Assist with budgeting, forecasting, and financial reporting.
• Ensure accurate recordkeeping and internal controls.
• Support payroll, inventory, and loss prevention processes.
• Prepare reports and communicate findings to ownership and leadership.
• Help develop systems to strengthen accountability across locations.

Skills

Analytical

Attention to detail

Leadership

Communication

Tools

Excel

Job description

We are seeking a highly organized, detail-oriented, and driven Controller to join our growing Dunkin franchise organization with the oversight of 55 locations. This role is responsible for overseeing financial controls, monitoring store performance, identifying operational risks, and ensuring accountability across 55 locations. The ideal candidate is analytical, proactive, and comfortable working in a fast-paced multi-unit environment.

Key Responsibilities:

• Review and analyze store financials, P&Ls, labor, and operational reporting

• Investigate and monitor cash shortages, overages, deposits, and variances

• Audit cash handling procedures and ensure compliance with company policies

• Identify trends, inconsistencies, and opportunities for operational improvement

• Partner with district leaders and store management to improve financial performance

• Assist with budgeting, forecasting, and financial reporting.

• Ensure accurate recordkeeping and adherence to internal controls

• Support payroll, inventory, and loss prevention processes

• Prepare reports and communicate findings to ownership and leadership teams

• Help develop systems and procedures to strengthen accountability across all locations

Qualifications:

• Previous experience in accounting, finance, auditing, or multi-unit operations required

• Strong understanding of financial reporting and internal controls

• Experience managing or supporting multi-location businesses preferred

• Excellent analytical and problem-solving skills

• High attention to detail and ability to handle confidential information

• Strong communication and leadership abilities

• Proficient in Excel and financial reporting systems

• Restaurant or franchise experience is a plus