Control4 & Smart Home Programmer | Service Manager

Digital Home Systems; New York (NY); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health Insurance

Paid Time Off

Paid Holidays

Full-Time Stability

Job summary

Digital Home Systems is seeking a talented and self-motivated Programmer / Service Manager to join our growing team, specializing in luxury home automation. You’ll program, configure, and support Control4, Lutron, and Savant systems for high-end residential clients.

The ideal candidate thrives in a fast-paced environment, manages client relationships, and brings strong IT and networking knowledge to the role. Nights and weekends availability is expected for remote or onsite emergencies.

Qualifications

• 2+ years of experience with at least one major automation platform (Control4, Lutron, Crestron, or Savant).
• Experience or familiarity with other automation platforms is a strong plus.
• Lutron HomeWorks Programming experience preferred
• Strong understanding of networking fundamentals, routers, switches, and IP configuration.
• IT background or experience with system integrations is a plus but not required.
• Excellent troubleshooting, multitasking, and time-management skills.
• Strong communication skills with a client-focused mindset.

Responsibilities

• Program, configure, and troubleshoot home automation systems (Control4, Lutron, Savant).
• Manage and execute system updates, network configurations, and remote support tasks.
• Coordinate service calls, client requests, and emergency support as needed.
• Collaborate with field technicians and project managers to ensure smooth project delivery.
• Provide exceptional customer service and communicate technical details clearly to clients.
• Be available for nights and weekends as needed for remote or onsite emergencies.

Skills

Problem solving

Client communication

Multitasking

Time management

Flexible hours

Tools

Control4

Lutron

Savant

Crestron

Networking fundamentals

Job description

Digital Home Systems is seeking a talented and self-motivated Programmer / Service Manager to join our growing team, specializing in luxury home automation. You’ll program, configure, and support Control4, Lutron, and Savant systems for high-end residential clients.

The ideal candidate thrives in a fast-paced environment, manages client relationships, and brings strong IT and networking knowledge to the role. Nights and weekends availability is expected for remote or onsite emergencies.