Industry: Electric Utilities / Power Generation & Transmission
Position Overview:
We are seeking an experienced Control Systems Engineer (Energy Management Systems - EMS) to support the operation, maintenance, security, and modernization of critical electric utility control systems. This position will focus on EMS/SCADA applications, Automatic Generation Control (AGC), data historians, and supporting operational technology infrastructure.
The ideal candidate will have experience supporting mission-critical utility systems, troubleshooting complex control system issues, and maintaining compliance with applicable NERC reliability and cybersecurity standards.
The position may be filled at the Engineer III, IV, or V level depending on qualifications and experience.
Key Responsibilities:
- Configure, maintain, troubleshoot, and enhance EMS/SCADA systems, data historians, and associated control system applications.
- Support substation modeling, system configuration changes, telemetry integration, alarm management, and point-to-point verification.
- Design, configure, maintain, and troubleshoot Automatic Generation Control (AGC) systems, depending on experience level.
- Support Inter-Control Center Communications Protocol (ICCP) interfaces and coordinate system changes with neighboring utilities.
- Diagnose and resolve communication, telemetry, networking, and application issues using tools such as Wireshark.
- Support operational technology infrastructure, including servers, networks, firewalls, virtualization, databases, and communications systems.
- Maintain and troubleshoot custom applications, vendor software, and interfaces supporting utility operations.
- Support NERC CIP compliance, including system hardening, patch management, change control, documentation, audit preparation, and cybersecurity requirements.
- Collaborate with engineering, operations, IT/cybersecurity teams, vendors, and external utility partners to improve system reliability and performance.
- Develop technical documentation, operating procedures, and troubleshooting guides.
- Participate in system upgrades, modernization initiatives, and continuous improvement projects.
- Provide technical leadership, project oversight, and mentorship as appropriate for the position level.
Required Qualifications:
- Bachelor's degree in Engineering, Computer Science, Information Technology, Management Information Systems, or a related technical discipline. Two additional years of relevant experience may substitute for a degree.
- Experience supporting mission-critical applications requiring 24/7 operational availability:
- Engineer III: 3+ years
- Engineer IV: 6+ years
- Engineer V: 10+ years
- Strong technical troubleshooting, analytical, and problem-solving abilities.
- Ability to work collaboratively with engineering, operations, and technical support teams.
- Ability to meet and maintain applicable NERC CIP personnel access and security requirements.
Preferred Qualifications:
- Experience supporting electric utility EMS/SCADA or other real-time control systems.
- Knowledge of NERC reliability standards and Critical Infrastructure Protection (CIP) requirements.
- Experience with AGC, ICCP, Energy Accounting Systems (EAS), and data historian applications.
- Familiarity with network communications, SQL, virtualization, and operational technology infrastructure.
- Engineer-in-Training (EIT) or Professional Engineer (PE) credentials.
- Previous technical leadership, project management, or mentoring experience.
Ideal Candidate:
- A technically strong engineer with experience in electric utility operations, EMS/SCADA environments, or mission-critical industrial control systems. Successful candidates will demonstrate strong troubleshooting capabilities, an understanding of operational reliability and cybersecurity, and the ability to support complex systems in a highly regulated environment.