ITES App Engineer Analyst I, II, III

Tucson Electric Power; Tucson (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

Tucson Electric Power seeks an IT Energy Systems (ITES) Application Engineer to work with ADMS and EMS applications for real-time grid operations in a challenging, mission-critical environment.

The role involves installing, configuring, maintaining, and testing power control systems, supporting SCADA and historian databases, and ensuring cybersecurity and uptime across 24x7 operations. Travel may be required for project needs and site support.

Qualifications

• Bachelor’s degree in GIS, MIS, Systems Engineering or related discipline.
• Demonstrated ability to work independently and as part of a team.
• Level I: 2 years of professional experience preferred.
• Level II: 3–5 years with project management and requirements definition.
• Level III: 7+ years in application development and systems design.

Responsibilities

• Installing hardware, software and systems for power applications.
• Supporting SCADA-based remote control and monitoring, historians, and modeling apps.
• Demonstrating IT system administration and cybersecurity best practices.
• Coordinating between users, redundant systems, sites to meet uptime requirements.
• Planning, testing and commissioning databases, UI displays for grid ops.
• Developing power system models, interfaces, processes, and reports.
• Providing client support during on-call rotation.
• Creating training materials and project documentation.

Skills

Analytical skills

Computer architecture

Networking

Databases

Operating systems

Customer service

Organization

Leadership

Travel

Education

Bachelor's degree in GIS/MIS/Systems Engineering

Job description

We are looking for talented individuals who are passionate about making an impact in the company and the community.

Position Description

The IT Energy Systems (ITES) Application Engineer works directly with the Advanced Distribution Management Systems (ADMS) and Energy Management Systems (EMS) applications for real-time electric grid operations.

The ITES Application Engineer Analyst Supports, Configures, And Maintains Critical Power Control Systems To Keep Them Reliable, Available, Secure, And Compliant With Regulatory Requirements. You Will Work With a Team Dedicated To Supporting These 24x7 Primary And Redundant Systems And The Electric System Operators That Use Them To Control And Monitor The Electric Grid. Position Responsibilities Are:

• Performing hardware, software and system installation, integration and testing for power systems applications and projects.
• Supporting integrated power control system applications and databases using supervisory control and data acquisition (SCADA) for remote control & monitoring, historian archives, advanced electrical modeling applications,
• Demonstrating strong IT system administration and cyber security best practice skills.
• Managing stringent uptime requirements by coordinating between users, redundant systems, sites, and processes.
• Planning, integrating, testing and commissioning schematics, databases, UI’s and displays to support grid operations processes.
• Developing and maintaining power system application models, interfaces, processes, reports, and documentation.
• Providing client support and assistance as needed and during a shared on-call rotation.
• Creating training materials and project documentation as needed.

Knowledge, Skills & Abilities

• Excellent analytical and problem solving skills
• Understanding of computer architecture, networking, databases and operating systems
• Strong commitment to providing superior customer service
• Excellent organization, interpersonal and leadership skills
• Ability to travel, as required, and support the 24x7 real-time control & monitoring systems and business clients

Level I

Minimum Qualifications

Bachelor’s degree in GIS, MIS, Systems Engineering or related disciplines or equivalent combination of education and experience. Demonstrated ability to work both independently and as part of a team.

Preferred Qualifications

2 Years of professional experience. Experience with products and functionality in mapping, power control system applications or similar discipline. Excellent communication skills, both verbal and written.

Level II

Minimum Qualifications

Minimum 3-5 years’ experience with demonstrated abilities in project management and business requirements definition. Ability to exercise flexibility, initiative, good judgment and discretion. Good organizational, time management, customer service and problem-solving skills and the ability to work accurately and meet deadlines with frequent interruptions.

Preferred Qualifications

Preferred qualifications of Level I. 2 years’ experience with products and functionality in power control systems applications or similar discipline. Demonstrated aptitude for client needs assessment and requirements definition.

Level III

Minimum Qualifications

Typically has a minimum 7 years of demonstrated experience in application development, requirements definition, program development and systems design. Demonstrated ability to envision new software solutions. Demonstrated ability to make presentations to customers or professional peers.

Preferred Qualifications Of Level II.

5 years’ experience with products and functionality in power control systems applications and business processes. Demonstrated aptitude for team leadership and project management techniques.