Control Room Technician I (2nd shift) - Enterprise Physical Operations

Washington University in St. Louis; St. Louis (MO); On-site; USD 60,661,238 - 94,128,652; Full time

Benefits offered by this job

Vacation time

Health insurance

Transit benefits

Pension plan

Wellness programs

Educational assistance

Job summary

Washington University in St. Louis is seeking a Facilities Operations role to monitor building automation and fire alarm systems, respond to emergencies in labs and data centers, and support critical campus infrastructure.

The position involves coordinating with skilled trades, adjusting environmental set points, and documenting incidents, with a focus on reliable campus operations. The role supports 24/7 facilities operations, requires a high school diploma, 1 year of experience, and a valid

Qualifications

• High school diploma or equivalent required.
• 1 year relevant work experience.
• Valid MO Class E or IL Class D driver’s license with good driving record.
• EPA Technician Certification preferred.

Responsibilities

• Monitor building automation and fire alarm systems across multiple software platforms.
• Provide emergency response for specialized labs and data centers.
• Assist with triaging service interruptions and creating work orders.
• Support ongoing construction/renovation projects and Fire Alarm system configurations.

Skills

Customer Service

Time Management

Teamwork

Troubleshooting

Written Communication

Oral Communication

Education

High school diploma or equivalent

Tools

Johnson Controls Building Automation Systems

Schneider Electric Building Automation Systems

Computer Literacy

Job description

Position Summary

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement. Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise. EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services. EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

This role assists with all facilities-related operations at WashU. Operators monitor several building automation software systems and three unique fire alarm software systems to support the 24/7 operations of researchers and campus community partners. Provides emergency response for A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Location

ST. LOUIS, MO 63110

Scheduled Hours

40 hours per week

Primary Duties & Responsibilities

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations.
• Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets.
• Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns.
• Changes temperature, humidity, and airflow set points as needed.
• Assists with triaging service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers.
• Maintains excellent customer service at all times and is able to distinguish impact, protocols, and need for escalation.
• Learns and utilizes building automation logic and assists with optimizing 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges.
• Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in the event of an emergency.
• Performs inspections on all of the campus Fire Suppression sprinkler systems to ensure proper alignment in case of emergency.
• Provides data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.
• Supports continued construction and renovation efforts in facilitating the Hot-Work Permit process by reconfiguring the Fire Alarm Automation systems.
• Executes approved procedures for equipment operating outside of their designed parameters, to support sustained operations.
• Assists with creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
• Performs other duties as assigned.

Working Conditions

• 2nd shift typically works 3:30 p.m.- 11:30 p.m.
• Normal office environment.
• High noise environment.
• Exposure to animals.
• Stockroom or warehouse.
• Requires extensive safety training.
• Exposure to moving machinery.
• Exposure to blood-borne pathogens.
• Dust, dirt, grease, or other disagreeable elements.
• Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends).

Physical Effort

• Typically standing or walking.
• Occasional lifting (25 lbs. or less).
• Occasional lifting (25 - 5 lbs.).
• Typically sitting at a desk or table.
• Typically bending, crouching, and stooping.li>
• Repetitive wrist, hand, or finger movement.
• Ability to move to on and off-campus locations.

Equipment

• Simple hand tools.
• Heavy equipment.

Education

High school diploma or equivalent high school certification or combination of education and/or experience.

Required Qualifications

High school diploma or equivalent.

Certifications / Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Relevant Experience: 1 Year.

Skills

Not Applicable.

Driver's License

A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

Preferred Qualifications

• Knowledge of Johnson Controls and Schneider Electric building automation systems.
• Air Handling Units, Chillers, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Electrical Maintenance, Exhaust Systems, HVAC Maintenance, Maintenance Repair, Mechanical Maintenance, Oral Communications, Organizational Commitment, Plumbing System Maintenance, Problem Analysis, Professional Integrity, Strive for Excellence, Teamwork, Time Management, Troubleshooting, Working Independently, Written Communication.
• Technician Certification - Environmental Protection Agency (EPA).
• Skilled Trades Functions: 2 Years.
• No additional education unless stated elsewhere in the job posting.

Grade

G08-H

Salary Range

$21.17 - $32.85 per hour.

Benefits Statement

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more.
• We offer 4 weeks of caregiver leave to bond with your new child, and family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered. WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.