Control Room Technician II (2nd shift) - Enterprise Physical Operations

Washington University in St. Louis; St. Louis (MO); On-site; USD 34,000 - 54,000; Full time

Job summary

Washington University in St. Louis seeks a Facilities Operations Technician to monitor building automation and fire alarm systems, respond to HVAC events, and coordinate repairs across multiple campus facilities.

The role emphasizes safety, documentation, and collaboration with trades and campus partners. Responsibilities include triaging interruptions, adjusting climate controls, and supporting continued construction and renovation efforts.

Qualifications

• High school diploma or equivalent required.
• Relevant Experience: 2 Years.
• No specific certification mandatory for this position.

Responsibilities

• Monitors building automation and fire alarm systems to support 24/7 operation.
• Triages service interruptions and creates work orders while maintaining customer service.
• Optimizes chillers and plants to meet cooling needs and reduce energy use.
• Performs safety checks for elevators, fire systems, and sprinkler networks.
• Maintains data in multiple facilities databases and supports reporting.

Skills

Building Automation Systems

Climate Control

Commercial HVAC Systems

Communication

Computer Literacy

Cooling Towers

Customer Service

Exhaust Systems

Johnson Controls Metasys

Lifting Equipment

Maintenance Repair

Organizational Commitment

Physical Abilities

Prioritization

Professional Integrity

Strive for Excellence

Teamwork

Troubleshooting

Working Independently

Education

High school diploma or equivalent

Job description

Position Summary

Location

ST. LOUIS, MO 63110

Scheduled Hours

40

The Enterprise Physical Operations, Infrastructure, Capital Programs & Real Estate (EPO) department at WashU provides integrated operational, infrastructure, planning, and facility services that support the university’s mission of excellence in education, research, patient care, and community engagement.

Guided by our PRIDE+ Core Values of Professionalism & Planning, Respect & Responsibility, Integrity & Integration, Dedication & Delivery, Excellence & Enterprise Alignment, and Accountability & Stewardship, EPO fosters a culture centered on collaboration, strategic partnership, innovation, accountability, and service excellence across the university enterprise.

EPO manages and supports 28 million gross square feet across 235+ buildings and associated infrastructure systems, encompassing academic, research, clinical, residential, administrative, and support facilities across the university’s campuses and operations. Our teams provide strategic leadership and operational expertise in facility management, infrastructure services, capital project delivery, real estate operations, planning, sustainability, engineering, maintenance, environmental services, public safety support, and enterprise operational services.

EPO creates and maintains safe, innovative, efficient, mission-driven environments that support our students, faculty, staff, patients, researchers, and community partners.

For additional information and to hear directly from members of our team, please visit: https://facilities.med.wustl.edu/Careers.

Responsible for all facilities-related operations at WashU. Operators monitor several different building automation software and three unique fire alarm software to support the 24/7 operation of researchers and campus community partners. Provides emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. In the event of degraded infrastructure, functions as dispatch for Facilities Engineering skilled trades to support the timely repair of degraded building systems during off-shifts.

Job Description

Primary Duties & Responsibilities

• Monitors software, computer, telephone systems, and facilities terminology to support monitoring building automation and fire alarm systems on computer workstations, by interpreting technical trends and alarm data from operational technology. Provide emergency response to A/BSL3 laboratories, vivariums, data centers, climate rooms, freezer farms, and other various campus assets. Acts as the first responder to HVAC events, which may require manually resetting alarms, freeze stats, pressure switches, motor overloads, and performing equipment shutdowns. Adjust temperature, humidity, and airflow setpoints as needed.
• Triages service interruptions to responsible technicians to minimize system/equipment downtime by documenting impact and creating verbal and written work orders from internal and external callers. Must maintain excellent customer service at all times and be able to distinguish impact, protocols, and need for escalation.
• Utilizes building automation logic to optimize 32 chillers in 9 chilled water plants to the most efficient configuration to best support the cooling demand across 26 central buildings, in alignment with overall campus carbon emissions reduction efforts, while minimizing electrical demand charges.
• Conducts monthly inspections on elevator equipment rooms and performs Fire Recall testing to ensure proper operation in the event of an emergency. Performs inspections on all of the campus Fire Suppression sprinkler systems to ensure proper alignment in case of emergency.
• Provides data entry within multiple databases and systems supporting the Facilities Management department. This may include operational logs, work order requests, and updating equipment/inventory.
• Supports continued construction and renovation efforts in facilitating the Hot-Work Permit process by reconfiguring the Fire Alarm Automation systems.
• Executes approved procedures for equipment operating outside of their designed parameters, to support sustained operations.
• Responsible for creating and distributing service interruption notifications that impact our physical assets and infrastructure to responsible staff and campus partners.
• Performs other duties as assigned.

Working Conditions

Job Location/Working Conditions:

• 2nd shift typically works 3:30 p.m. - 11:30 p.m.
• Stockroom or warehouse.
• High noise environment.
• Dust, dirt, grease, or other disagreeable elements.
• Requires extensive safety training.
• Exposure to moving machinery.
• Exposure to chemicals.
• Requires protective devices.
• Exposure to animals.
• Alternative work schedule as a regular part of the job (on-call, shifts, evening, weekends).

Physical Effort

• Typically sitting at a desk or table.
• Typically bending, crouching, and stooping.
• Occasional lifting (25 lbs. or less).
• Typically standing or walking.
• Repetitive wrist, hand, or finger movement.
• Occasional lifting (25 - 50 lbs.).
• Ability to move to on and off-campus locations.

Equipment

• Simple hand tools.
• Heavy equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Education

Required Qualifications

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses

No specific certification/professional license is required for this position.

Work Experience

Relevant Experience (2 Years)

Skills

Not Applicable

Driver's License

A Class E (MO) or Class D (IL) license and a good driving record are required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Education

Preferred Qualifications

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses

Technician Certification - Environmental Protection Agency (EPA)

Work Experience

No additional work experience unless stated elsewhere in the job posting.

Skills

Building Automation Systems, Climate Control, Commercial HVAC Systems, Communication, Computer Literacy, Cooling Towers, Customer Service, Exhaust Systems, Johnson Controls Metasys, Lifting Equipment, Maintenance Repair, Organizational Commitment, Physical Abilities, Prioritization, Professional Integrity, Strive for Excellence, Teamwork, Troubleshooting, Working Independently

Grade

G10-H

Salary Range

$25.47 - $39.49 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email [e-mail] or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.