Control Room Operator (Shift A - Mornings)

BEUMER Group; Grand Rapids (MI); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Medical & dental benefits

401k Retirement Plan

Life Insurance

Paid time off

Job summary

BEUMER Group is seeking a Control Room Operator to monitor and coordinate the BEUMER baggage handling system at Gerald R. Ford International Airport (GRR).

You will report faults to Maintenance Technicians and log downtime to minimize system stoppages, supporting ICS operations in a high-traffic airport environment. The role requires a High School diploma, 2+ years in baggage handling or automated systems, and the ability to obtain airside security clearance.

Qualifications

• High School diploma or equivalent required.
• 2+ years experience in baggage handling systems or automated material handling.
• Eligible to obtain and maintain airside security clearance.
• Able to operate in a fast-paced airport setting with exposure to noise and moving machinery.
• Willingness to work nights, weekends, and holidays on a rotating shift.

Responsibilities

• Coordinate execution of operational procedures during normal operations or system failures.
• Provide accurate fault reports to technical staff for quick resolution.
• Complete handover reports during shift changes.
• Maintain contact with operations staff about issues needing intervention.
• Liaise with management regarding daily operations.
• Monitor baggage system performance and operator outputs.
• Prepare operation shift reports and analyze problems to prevent recurrence.

Skills

High School diploma

2+ years baggage handling experience

Airside security clearance

Fast-paced airport environment

Night/weekend shift flexibility

Strong communication skills

Team player

Education

High School diploma or equivalent

Tools

SAC - High-Level control

IT network knowledge

Job description

Company Description

Conveying, loading, palletising, packing, sortation and distribution – BEUMER Group is a leader within the development and manufacture of high-technological intralogistics systems for global markets. Our employees stand out from others thanks to their ability to supply innovative solutions to our customers. They can do this because they know the industry and are passionate about continuously developing and expanding their knowledge. We support these high standards through teamwork, mutual respect and a working culture based on trust that fosters stability and security for all of our employees. Our common goal is to implement outstanding and innovative projects worldwide.

Job Description

The Control Room Operator will operate the systems in the control room. They will monitor all baggage handling system conditions and coordinate all system and operation related activities. The Control Room Operator will report all system faults and breakdowns to Maintenance Technicians accurately, to minimize system downtime and log all information that causes system stoppage. This role will support the BEUMER Individual Carrier System (ICS) at Gerald R. Ford International Airport (GRR).

Key Responsibilities

• Coordinate the execution of the operational procedures for specific tasks during normal operations or during system failure.
• Supply accurate fault reports and system breakdowns to technical staff for quick fault resolution.
• Complete handover report during shift changes.
• Maintain contact with the operations staff in the field to inform them of any operational problems that require intervention.
• Liaise with management regarding daily operations.
• Maintain contact with other stakeholders of the BHS to manage the daily problems or questions related to system operation.
• Monitor system performance (system baggage flow).
• Monitor manual encoder operator performance.
• Technical and procedural training to manual encoding operators in performing their duties.
• Elaboration of the operation shift report.
• Analysis of eventual problems to determine corrective actions possible to prevent their future appearance.
• Carry out other assignments as requested from management or shift supervisors.

Pay Rate: $23.93 per hour

The posted hourly rate reflects the compensation the company reasonably expects to offer for this position.

Qualifications

• High School diploma or equivalent
• 2+ years of work experience in baggage handling systems and/or automated systems in material handling industries, operations and maintenance
• Must be eligible to obtain and maintain airside security clearance.
• Operates in a fast-paced airport setting with exposure to noise, moving machinery, and variable temperatures.
• Requires flexibility to work nights, weekends, and holidays as part of a rotating shift schedule.
• Frequent walking, climbing, bending, heavy lifting, and standing across large terminal and baggage areas.
• High-Level control (SAC) skills
• Software documentation and IT network knowledge
• Excellent written and verbal communication skills
• Strong attention to detail
• Ability to work in a fast-paced environment and manage competing priorities
• Team player, personable and a winning attitude

Work Environment

• Operates in a fast-paced airport setting with exposure to noise, moving machinery, and variable temperatures.
• Requires flexibility to work nights, weekends, and holidays as part of a rotating shift schedule.
• Frequent walking, climbing, bending, heavy lifting, and standing across large terminal and baggage areas.

Additional Information

BEUMER is an innovative company, where every employee is part of the "family". Because our employees are our most important asset, here are some of benefits we currently offer full-time employees. And by the way, no waiting period, they start when you do!

• Generous medical & dental benefits for you AND your eligible dependents
• 401k Retirement Plan with a generous match because we care about your future
• Life Insurance is provided free for all employees
• Generous amount of paid time off

BEUMER is committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, creed, religion, sex (including pregnancy and breastfeeding), gender, affectional or sexual orientation, gender identity or expression, transgender status, national origin, age, ancestry, disability (mental or physical), veteran status, genetic information, atypical hereditary cellular or blood trait, marital status, civil union status, domestic partner status, or any other status protected under local, state or federal laws. prohibits discrimination, harassment, and retaliation in all aspects of employment. This commitment applies to recruitment, hiring, training, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment.

By accepting an offer of employment with BEUMER, the employee agrees to abide by all policies and practices that promote a workplace free from discrimination and harassment, and acknowledges BEUMER’S commitment to diversity and inclusion. All your information will be kept confidential according to EEO guidelines.