Control Room Operator — Real-Time Sortation & Ops

DHL eCommerce; Port Reading (NJ); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Pay

401k with company match

Medical, Dental, Vision

FSA/HSA availability

Tuition Reimbursement

Paid Time Off

Company Paid Holidays

Employee Discount Program

Employee Assistance & Work Life

Short Term and Long-Term Disability

Life Insurance

Job summary

DHL eCommerce operates a Port Reading, New Jersey warehouse where the Control Room Operator ensures the accuracy and efficiency of the automated sorter and conveyors. You will monitor, document, and coordinate with supervisors and maintenance teams using BeSSVIEW software.

The role requires a high school diploma, basic Office skills (Excel/Word/Outlook/PowerPoint), and the ability to read and follow BOLs and schedules in a fast-paced environment with strong safety practices.

Qualifications

• High school diploma or equivalent required; 1 year transportation or warehouse experience preferred.
• Must be able to speak, read and write English.
• Read and follow written instructions, including Bills of Lading (BOLs) and schedules.
• Count and perform basic arithmetic; operate with a reasonable level of accuracy.

Responsibilities

• Verify daily sort plan configuration and communicate hourly volume and sorter status.
• Perform virtual sorter maintenance and acknowledge faults in BeOS system.
• Coordinate downtimes for repairs with automation technicians and management.
• Ensure efficiency by pre-sort checks, daily priming of conveyors, and troubleshooting.
• Monitor camera system for jams and report issues to managers and technicians.
• Document trailer arrivals, maintain control log, and track activities.
• Complete paperwork and ensure safety and housekeeping standards are met.

Skills

English

Excel

Word

Outlook

PowerPoint

Work under pressure

Education

High school diploma or equivalent

Job description

DHL eCommerce operates a Port Reading, New Jersey warehouse where the Control Room Operator ensures the accuracy and efficiency of the automated sorter and conveyors. You will monitor, document, and coordinate with supervisors and maintenance teams using BeSSVIEW software.

The role requires a high school diploma, basic Office skills (Excel/Word/Outlook/PowerPoint), and the ability to read and follow BOLs and schedules in a fast-paced environment with strong safety practices.