Control Manager - Trust & Security Product - Senior Associate

JPMorgan Chase & Co.; Kentucky; On-site; USD 90,000 - 140,000; Full time

Job summary

JPMorgan Chase & Co. in the United States seeks a Control Manager Senior Associate within the Consumer and Community Banking Trust and Security Organization. You will identify and mitigate compliance and operational risks while collaborating with executives to design robust control strategies.

In this role, you will monitor risk, develop control initiatives, and present findings to leadership, driving continuous improvement in risk management across the business.

Qualifications

• 3+ years of proven experience in developing effective control strategies.
• Experience monitoring risk and control environments with strong analytical and problem-solving skills.
• Ability to collaborate with executives and manage conflicts with internal stakeholders.
• Proficiency in creating and delivering impactful presentations and in process improvement.
• Ability to drive compliance initiatives and align with industry standards.

Responsibilities

• Monitor product portfolio activity to ensure compliance with policies and procedures.
• Represent the Control Management organization in key LOB fraud and scam prevention forums.
• Facilitate identification and assessment of compliance and operational risks using anti-fraud and cybersecurity knowledge.
• Develop and implement effective control strategies to mitigate identified risks through process improvement and project management.
• Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment using data and tech literacy.
• Collaborate with business executives to promote early compliance and risk identification with internal stakeholders.
• Present findings and recommendations to senior management and stakeholders with strong presentation and listening skills.
• Drive continuous improvement in risk management practices.

Skills

Control management

Risk assessment

Executive collaboration

Presentations

Conflict management

Job description

As a Control Manager Senior Associate within the Consumer and Community Banking Trust and Security Organization, you will play a crucial role in identifying and mitigating compliance and operational risks. You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.

Job Responsibilities

• Monitor product portfolio activity and development to ensure compliance with policies and procedures.
• Represent the Control Management organization in key LOB fraud and scam prevention forums.
• Facilitate the identification and assessment of compliance and operational risks, applying your knowledge of anti-fraud awareness and cybersecurity.
• Develop and implement effective control strategies to mitigate identified risks, utilizing your skills in process improvement and project management.
• Conduct regular monitoring and assessment of the business's compliance and operational risk and control environment, leveraging your data & tech literacy skills.
• Collaborate with business executives to promote early compliance and operational risk identification, utilizing your skills in internal stakeholder management and conflict management.
• Present findings and recommendations to senior management and stakeholders, applying your presentation skills and listening & questioning abilities.
• Drive continuous improvement in risk management practices.

Required Qualifications, Capabilities and Skills

• Demonstrated ability in control management, with a focus on identifying and assessing compliance and operational risks, showcasing skills equivalent to 3 or more years of proven experience in developing effective control strategies.
• Experience in monitoring and assessing risk and control environments, with advanced analytical, technical, and problem‑solving skills.
• Strong skills in collaborating with business executives and managing conflicts, along with strong internal stakeholder management and conflict management skills.
• Proficiency in creating and delivering impactful presentations and in process improvement and project management.
• Ability to effectively manage conflicts and collaborate with stakeholders to drive compliance initiatives and ensure alignment with industry standards.

Preferred Qualifications, Capabilities and Skills

• Capability to apply AI/ML concepts to support risk management applications and enhance decision‑making processes.
• Developing skills in automation to improve control operations and boost efficiency.
• Strong digital literacy for the effective use of digital tools and platforms in control frameworks.
• Emerging ability to influence stakeholders in implementing compliance strategies and fostering collaboration.
• Proficiency in quantitative reporting to inform risk assessment and effectively present findings.

To be eligible for this role, you must be authorized to work in the United States. We do not offer any type of employment‑based immigration sponsorship for this role. Likewise, JPMorgan Chase & Co., will not provide any assistance or sign any documentation in support of any other form of immigration sponsorship or benefit including optional practical training (OPT) or curricular practical training (CPT).