Investment Associate

Synovus; Atlanta (GA); On-site; USD 50,000 - 75,000; Full time

Job summary

Synovus in Atlanta, GA seeks a Sales Support professional to assist Financial Advisors by coordinating client service activities and driving client advocacy. You will analyze client needs, process accounts and trades, and ensure documentation is client-ready while maintaining compliance and risk controls.

Two years in sales support within financial services and FINRA licenses (Series 7/63/65/66) are preferred to help cultivate referrals and contribute to team sales goals.

Qualifications

• Two years of sales support experience in financial services.
• FINRA licenses (Series 7 and 63 or 65 or 66) required or achievable.

Responsibilities

• Supports Financial Advisors and coordinates client service activities.
• Responds to inquiries, processes new accounts, and trade orders.
• Onboards new clients and coordinates data for advisor meetings.
• Maintains compliance with policies and risk management guidelines.
• Promotes strong working relationships with bank partners and clients.

Skills

Sales support

Client service

Education

Bachelor's degree or equivalent

Job description

Job Summary:

Provides support to Financial Advisors through coordination of all client service activities ensuring client advocacy and continued profitability through organic growth and cultivation of referral opportunities. Works closely with clients to meet financial objectives including analyzing financial needs and providing recommendations. Complies with all compliance and risk policies. Resolves issues with little or no direction and produces client ready documentation. Organizes, manages, and tracks multiple assignments with frequently changing priorities and deadlines. Functions as part of a team, dedicated to achieving overall sales goals.

Job Duties and Responsibilities:

• Uses independent judgement to support strategic vision of the team, and implement new business processes. Targets and profiles clients, identifying potential sales opportunities, driving sales results in investments and insurance. Meets with clients to review accounts, answer questions, and discuss strategy. Maintains confidentiality.
• Provides direct support to clients and Financial Advisors by responding to inquiries, processing new accounts, trade execution, fund transfers, obtaining necessary account documents, and account transfers. Acts as a liaison with the Synovus Securities principal desk and operations team. Promotes a strong working relationship with licensed bank team members, personal advisors, Trust, and other bank Partners.
• Facilitates, coordinates, and executes service activities including onboarding new clients, resolving service requests, gathering and compiling data for Advisor and client meetings. Supports the team's marketing strategy by maintaining marketing materials available.
• Masters technology platforms and champions adoption to ensure platforms are used to their full benefit. Prepares and processes correspondence and communications. Schedules appointments and prepares materials for client meetings.
• Researches client and security information. Processes trade orders and executes client trade requests.
• Participates in available training and educational programs to maintain current status on policies, procedures, and risk awareness.
• Each team member is expected to be aware of risk within their functional area. This includes observing all policies, procedures, laws, regulations and risk limits specific to their role. Additionally, they should raise and report known or suspected violations to the appropriate Firm authority in a timely fashion.
• Performs other related duties as required.

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job Pinnacle is an Equal Opportunity Employer committed to fostering an inclusive work environment.

Minimum Education:

Bachelor's degree OR an equivalent combination of education and experience.

Minimum Experience:

Two years of sales support experience in the financial services industry. Series 7 and 63 or 65 or 66 licenses.

Required Knowledge, Skills & Abilities:

• Stand or Walk Regularly
• Sit Regularly
• Talk and Hear Regularly
• Climb, Bend, Kneel, Crouch, or Crawl Regularly
• Ability to see objects up close or at a distance, use peripheral vision, identify basic colors
• Use of Hands/ability to reach
• Up to 10 pounds weight lifting/force exertion required
• Weight/Force exertion required less than 25%
• Travel required less than 10%. This position may require FINRA licensing/certifications.

Employer Privacy Policy

Synovus is an equal opportunity employer committed to fostering an inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Applicants with Disabilities:

All interested and qualified candidates are invited to apply for employment opportunities with Synovus. If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at [e-mail] .

Pinnacle Bank, a Tennessee bank, d/b/a Synovus Bank

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