Imaging Support Specialist

Trinity Health; Ann Arbor (MI); Vor Ort; USD 42.000 - 54.000; Vollzeit

Benefits dieser Stelle

Daily pay benefits

Full benefits package

Tuition reimbursement

Career growth opportunities

Referral program

Zusammenfassung

Trinity Health Ann Arbor Hospital is seeking an Imaging Support Specialist to facilitate timely availability of radiology images and communicate results to referring physicians. You will perform clerical duties, data entry, and maintain records across the health system.

The role requires coordinating with IRC, hospital staff and physicians, handling PACS and other radiology systems, and prioritizing exams to support patient care with a positive, team-oriented approach.

Qualifikationen

• High school diploma or equivalent
• 2–3 years progressively more responsible experience in a physician support setting and/or 2 years of experience in a Radiology Department
• Problem solving skills and ability to initiate creative solutions to problems
• Ability to effectively communicate with Medical Staff, departmental staff, SJMHS department representatives, physicians, other health providers and facilities
• Knowledge of Windows based programs
• Ability to utilize PACS, PACS web, RADNET, Powerchart, Powerscribe, Intelerad and/or other pertinent computer systems upon completion of training
• Additional formal clerical and computer training desirable

Aufgaben

• Function as a liaison for internal and external departments radiologists and referring physicians
• Receive and greets customers, patients and/or employees
• Notify appropriate staff and directs visitors and deliveries to appropriate areas
• Answer routine questions; provides basic information and assistance with departmental procedures
• Retrieve, relay and record critical patient information related to exams and patient care to radiologists and physicians
• Update records and files using manual and computerized filing systems
• Scan and digitizes paperwork and/or radiology images into multiple computer systems for archival purposes
• Perform a variety of general clerical duties such as copying and running errands
• Ability to utilize on-call procedures
• Utilize knowledge of departmental processes to problem solve and contact appropriate parties to maintain patient care

Kenntnisse

Problem solving

Communication

Windows

Clerical skills

Ausbildung

High school diploma

Tools

PACS

PACS web

RADNET

Powerchart

Powerscribe

Intelerad

Jobbeschreibung

Employment Type

Full time

Shift

12 Hour Night Shift. Shift available: Full Time, 36 hours per week. Status available: Night Shift, Friday, Saturday and Sunday 7p-7a work 72 hours in a pay period and get paid for 80 hours.

Description

Imaging Support Specialist works closely with IRC Coordinator, Hospital Staff, Manager, and Physicians to facilitate timely availability of images for interpretation and communication of results to referring physicians for departments across the health system. A variety of clerical duties such as word processing, data entry, typing, completing moderately complex forms, and maintaining records, files and systems will be performed.

Location

Trinity Health Ann Arbor Hospital

Position Purpose

Imaging Support Specialist works closely with IRC Coordinator, Hospital Staff, Manager, and Physicians to facilitate timely availability of images for interpretation and communication of results to referring physicians for departments across the health system. A variety of clerical duties such as word processing, data entry, typing, completing moderately complex forms, and maintaining records, files and systems will be performed.

Required Qualifications

• High school diploma or equivalent combination of education and experience.
• Two to three years progressively more responsible experience in a physician support setting and/or two years of experience in a Radiology Department.
• Problem solving skills and ability to initiate creative solutions to problems.
• Ability to effectively communicate with Medical Staff, departmental staff, SJMHS department representatives, physicians, other health providers and facilities.
• Knowledge of Windows based programs.
• Ability to utilize PACS, PACS web, RADNET, Powerchart, Powerscribe, Intelerad and/or other pertinent computer systems upon completion of training.
• Additional formal clerical and computer training desirable.

What the Imaging Support Specialist will do

• Function as a liaison for internal and external departments (i.e. ED, Critical Care Units, etc.) radiologists and referring physicians.
• Receive and greets customers, patients and/or employees.
• Notify appropriate staff and directs visitors and deliveries to appropriate areas.
• Answer routine questions; provides basic information and assistance with departmental procedures
• Retrieve, relay and record, if necessary, critical patient information related to exams and patient care to radiologists, physicians, other departments, and facilities.
• Update records and files, using manual and computerized filing systems, including spreadsheet data entry.
• Scan and digitizes paperwork and/or radiology images into multiple computer systems for archival purposes.
• Perform a variety of general clerical duties, such as copying, running errands, and maintaining records.
• Ability to utilize departmental and facility on-call procedures.
• Utilize knowledge of departmental processes and procedures in problem solving and contacting appropriate parties to obtain necessary information to allow continuation of patient care in the most efficient manner.
• Responsible for follow through and closure of information gathering process for radiologist interpretation as well as reporting to the appropriate physician.
• Act as contact person for information requested by other departments, patients and physicians.
• Prioritize exams to be read using multiple imaging computer systems while addressing the needs of customers in order of urgency based on obtained knowledge and radiologist general guidelines.
• All other exams are prioritized in order received.
• Provide assistance to departmental customers (physician and non-physician) in relation to consultations with radiologists and/or requests for interpretations of exams.
• Monitor prioritization and assist in satisfying customers' needs, time utilization of radiologist and customer, as well as, maintaining procedural standards.
• Direct and distribute requests/exams to appropriate area.
• Receives and responds to requests for release of images or results.
• Maintain logs of work activities.
• Working knowledge of PACS web, PACS, RadNet, Powerchart, Powerscribe, Intelerad and other computer systems to provide assistance to physicians, radiologists and off-shift radiologists as necessary to enable interpretation of exams.
• Answer telephone, return pages (within 5 minutes of receiving), to allow radiologist to continue focus on exam interpretation.
• Assist radiologist with contacting other physicians as needed.
• Assist in orienting off-shift radiologists.
• Assist in orientation and training of new Radiology support staff members.
• Keep all work and visitor areas clean and well organized.

Total Rewards and Benefits

• Competitive compensation, DAILYPAY Benefits effective Day One!
• No waiting periods.
• Full benefits package including Medical, Dental, Vision, PTO, Life Insurance, Short and Long-term Disability Retirement savings plan with employer match and contributions
• Colleague Referral Program to earn cash and prizes
• Unlimited career growth opportunities with one of the largest Catholic healthcare organizations in the country
• Tuition Reimbursement
• Click Here to learn more about the benefits, culture, and career development opportunities available to you at Trinity Health Michigan.

Our Commitment

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs.

For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.