Control Center Solutions Consultant | Tech PM Lead

Everbridge; United States; On-site; USD 67,000 - 92,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Parental planning

Mental health benefits

Disability income benefits

Life and AD&D insurance

401(k) with match

Paid time off

Fitness reimbursements

Job summary

Everbridge in the United States is seeking an Associate Solutions Consultant to support our Control Center solution. This customer-facing role combines project management with enterprise solution implementation services across design, build, test and training phases.

You will work with end-user and reseller customers, providing technical leadership, detailed design documentation, and hands-on installation, configuration, and training of Control Center components.

Qualifications

• Bachelor’s degree in Computer Science or related field.
• Strong written and verbal communication and presentation skills.
• Experience delivering technical deployments in the security industry.
• Experience installing, implementing, testing and training end users on enterprise app suites.
• Experience configuring PCs/servers and troubleshooting Windows Server/Desktop OSs.
• Knowledge of Microsoft SQL Server and data manipulation.
• Experience with Windows Server/Desktop versions.

Responsibilities

• Develop and maintain knowledge of Control Center software solutions and capabilities.
• Provide technical leadership across design, build, integration, test, QC, deployment.
• Provide realistic project estimates under project methodologies.
• Create detailed design documentation for customer submission, review, and approval.
• Configure and operate 3rd-party edge devices and their integration with Everbridge solutions.
• Produce detailed functional and operational customer requirements from site visits and RFIs/RFPs.

Skills

Project management

Technical leadership

Customer facing

Communication skills

Security industry experience

Education

Bachelor’s degree in Computer Science or related field

Tools

SQL Server

VM environments

Windows Server

Networking concepts

Job description

Everbridge in the United States is seeking an Associate Solutions Consultant to support our Control Center solution. This customer-facing role combines project management with enterprise solution implementation services across design, build, test and training phases.

You will work with end-user and reseller customers, providing technical leadership, detailed design documentation, and hands-on installation, configuration, and training of Control Center components.