Contribution Specialist, Insperity 401(k) Plans

Insperity; Houston (TX); On-site; USD 52,000 - 70,000; Full time

Job summary

Insperity seeks a detail-focused professional to manage 401(k) plan contribution transactions within the recordkeeping system, coordinating with payroll and other units to ensure accurate funding and compliance.

The role involves processing loan payoffs and rollovers, handling employer contributions outside payroll, and serving as a primary contact for client inquiries. Strong CRM/HRIS experience and math aptitude are essential.

Qualifications

• Education: high school diploma or equivalent; bachelor’s preferred.
• Experience: 3–5 years in retirement/benefits/payroll or related roles preferred.
• Familiar with retirement plans, especially 401(k) plans, and payroll processes.

Responsibilities

• Process 401(k) plan contributions in the recordkeeping system and reconcile funding.
• Handle participant loan payoffs and rollovers with required documentation.
• Process employer contributions outside payroll integration and adjustments.
• Serve as primary contact for client and participant inquiries on recordkeeping.
• Review loan amortization schedules and ensure payroll alignment.
• Respond to rollover inquiries from financial institutions.
• Update year-to-date contributions in payroll for regulatory monitoring.
• Participate in testing for payroll, recordkeeping, and CRM releases.
• Perform quality review of inbound transactions by other specialists.
• Assist in resolving client and plan-level issues escalated internally.
• Prepare and distribute job aids; support departmental objectives.

Skills

Attention to detail

CRM experience

HRIS familiarity

Math aptitude

English proficiency

Education

High School Diploma

Bachelor’s degree preferred

Tools

CRM software

HRIS systems

Job description

Insperity provides the most comprehensive suite of scalable HR solutions available in the marketplace with an optimal blend of premium HR service and technology. With more than 90 locations throughout the U.S., Insperity is currently making a difference for thousands of businesses and communities nationwide.

Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.

We’ve earned recognition time and again as a top place to work—named among the best by respected organizations like Glassdoor and U.S. News & World Report. We’re also proud to be recognized for one of the country’s Top 50 Midsize Early Talent Programs through RippleMatch’s Campus Forward Awards. There’s never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.

Why Insperity?

• Flexibility: Over 80% of Insperity’s jobs have flexibility. We want your time to have balance, whether it’s spent with coworkers, clients, family or your community.
• Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
• Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.

Summary

This position is responsible for executing 401(k) plan contribution transactions, resulting in the purchase of investment shares, in the 401(k) plan recordkeeping system.

Responsibilities

• Processes daily payroll calculated contributions in the 401(k) recordkeeping system, including reconciliation and coordination of funding with other business units.
• Processes participant-initiated loan payoffs and rollovers, including review of any required supporting documentation and coordination with other business units and third-party service providers.
• Processes all employer contributions outside of payroll integration, including annual employer contributions, and corrective contributions.
• Serves as the primary contact for general client and participant level recordkeeping system inquiries related to inbound transactions and investment share purchases.
• Reviews loan amortization schedules, assures alignment between the recordkeeping and payroll systems, and executes appropriate adjusting entries in the applicable system(s).
• Responds to inquiries related to rollover contributions from issuing financial institutions.
• Updates payroll system with year-to-date contribution amounts from prior payroll providers/employers to aid in regulatory limit monitoring.
• Participates in enhancement and release testing on the payroll, recordkeeping, and CRM systems.
• Performs quality review of inbound transactions performed by other specialists.
• Assists in the resolution of participant and plan level issues escalated from internal departments.
• Prepares, updates, and distributes job aids, as necessary.
• Contributes to the completion of projects and department objectives as specified by the manager.

Qualifications

• High School Diploma or equivalent required. Bachelor’s Degree or commensurate work experience preferred.
• Three to five years of experience in a retirement plan administration, benefits administration, payroll processing, human resource, financial services, or bookkeeping/accounting related role preferred.
• No licenses or certifications required.
• A willingness to pursue retirement plan certificates, certifications and designations expected for growth.
• Understanding of retirement plans, specifically 401(k) plans, other benefit plans, or payroll processes preferred.
• Attention to detail and ability to evaluate large data files is necessary.
• Solid math aptitude is necessary.
• Experience with a customer relationship management (CRM), human resource information management (HRIS), or similar database application helpful.
• Critical thinking, strategic planning, and organizational skills necessary.
• Flexibility, adaptability, and ability to multi-task necessary.
• Communicates tactfully and effectively, orally and in writing, and maintains effective work relations with those encountered in the course of employment.
• Exhibits knowledge of payroll, recordkeeping, and CRM systems.
• Ability to develop and maintain solid working relationships with internal partners.
• Ability to maintain the highest level of customer service quality and productivity.
• Ability to manage all tasks with timeliness and accuracy in a high-volume environment.
• Pursues self-development and effective relationships with others by sharing resources, information, and knowledge with coworkers and customers; listening, responding to, and seeking performance feedback; acknowledging strengths and weaknesses; assessing and responding to the needs of others; and adapting to and learning from change, difficulties, and feedback.
• Proficient in English usage, grammar, spelling, punctuation, and arithmetic.

At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.