Contracts Officer

London Borough of Hounslow; United States; A distancia; USD 56.000 - 82.000; Jornada completa

Descripción de la vacante

The London Borough of Hounslow is seeking a Senior Contracts Officer to lead contract management across the Children's Joint Commissioning Team. You will monitor performance, drive efficiencies and ensure alignment with the Council's plans while delivering value for money in services for children, young people and families.

You will collaborate with service providers, health partners and council directorates to optimise delivery, redesign services as needed, and report to the Head of

Formación

• Committed to improving the lives of Children and Young People and their families by providing high-quality services that meet local needs and council goals.
• Understand inequalities experienced by young people and advocate for them, driving value for money in planning and redesign.
• Strong communication skills to engage with a broad range of stakeholders and maintain confidentiality.
• Proactive, flexible, responsive approach with high levels of customer service.
• Ability to work autonomously and creatively to improve service delivery.
• Ability to process and understand key legislation and duties of the local authority.
• Experience of contract management and understanding of procurement processes.

Responsabilidades

• Manage contracts to enable delivery of outcomes and KPIs, deliver efficiencies, and maximise financial and non-financial benefits.
• Monitor contract performance and compliance to ensure services align with plans and strategies.
• Collaborate with service providers, directorates, and health partners to optimise delivery and integration of health and social care services.

Conocimientos

Contract management

Procurement processes

Stakeholder management

Communication skills

Confidentiality

Autonomy

Policy/legislation understanding

Descripción del empleo

This is an exciting opportunity to be part of our Children's Joint Commissioning Team. As a Senior Contracts Officer within the Team, you will play a crucial role in managing contracts to enable delivery of outcomes and key performance indicators, delivery of efficiencies, and maximising both financial and non-financial benefits. By closely monitoring contract performance and compliance, you will ensure that services align with Hounslow's Children and Young People's Plan and the One Hounslow Financial Strategy and The Councils Corporate Plan while simultaneously driving value for money. Collaborating with service providers, the Children's and Adults' Directorate, Lifelong Learning, Skills and Employment as well as the NHS West and North London ICB, your work will focus on optimising service delivery, delivering cost-effective solutions, and supporting the integration of health and social care services to improve outcomes for children, young people, and their families in Hounslow. You'll drive value for money through strategic planning, commissioning, and service redesign, working closely with Finance Teams, internal Revenue and Benefits services and external providers. About The Team You'll Be Working In The Children's Commissioning Team work closely with a range of internal Council Teams, external service providers and partners across the Health, Social Care and Education systems. The overall team leads on a range of strategic Council Priorities for Children and Young People and is made up of both a strategic and an operational functions. The team has a wide range of roles include Commissioners, Contracts Officer, Placement and Quality Assurance Officers. A key aim of the team is to support Children and Young People to achieve their best outcomes and achieve their potential, whilst simultaneously ensuring the Council achieves value for money from the services it commissions. This role will report directly to the Head of Commissioning and attend and report to various Board meetings.

1. You are committed to improving the lives of Children and Young People and their parents and/or carer's, through good quality services that meet local need and align with the Council's goals.
2. You understand the range of inequalities experienced by young people and can advocate effectively for young people and their families, addressing inequalities and driving value for money in planning and service redesign.
3. You have strong communication skills, you engage effectively with a broad range of stakeholders, and always maintain confidentiality.
4. You have a proactive, flexible, responsive approach, always seeking to provide the highest levels of customer service.
5. You can work autonomously and creatively, generating new ideas to improve service delivery.
6. An ability to process and understand key legislation and duties of the local authority.
7. You have experience of contract management, understand procurement processes and can evidence management of a portfolio of contracts.

If the points below resonate with you, we'd love you to put in an application:

• Proven Written Communication Skills: You excel at drafting clear processes and reports that drive action and achieve results, crucial for developing new systems and communicating with stakeholders.
• Proven Stakeholder Management Skills: You can skilfully forge and nurture strong relationships with a range of stakeholders, balancing interests and aligning expectations to support positive outcomes.
• Demonstrable Service Improvement Delivery: You can lead efforts to drive continuous service improvement, achieving outstanding performance through both strategic oversight and hands‑on management.
• Experience of Collaborative Working with Other Organisations: You thrive in partnering with diverse teams and organisations, turning collective goals into reality and improving outcomes in the procurement and delivery of home-based care services.

About us at Hounslow

We'd love you to join us at the London Borough of Hounslow! Our people are deeply committed to providing excellent services to our residents, doing all we can to make lives as good as they can be. We are an outstanding council, serving an outstanding borough. With brilliant, visionary leadership, a dynamic Cabinet and a can-do culture, we've built strong partnerships which have transformed how we serve one of London's most diverse boroughs. Hounslow is the world in one place and full of potential. We are stepping up for our residents like never before.

About our Commitment to Diversity and Inclusion

We live by five core values: Lead with Heart, Do New, Pass on the Power, Harness the Mix and Be a Rock. All our work has equality, diversity and inclusion at its very heart, best articulated in "Harness the Mix". It's about breaking down barriers between our parts and people and unlocking the problem-solving power of our amazing mix of minds. We serve a diverse community, we have a diverse workforce and we are committed to being an inclusive employer. We work hard to create representation across our workforce and leadership community, we have thriving employee network groups and our learning and development programmes help us lead, model and breathe ways of working that eliminate inequality, inequity, injustice and bias.