Contracts Manager - Healthcare

Integrative Emergency Services; Dallas (TX); Hybrid; USD 80,000 - 110,000; Full time

Job summary

Integrative Emergency Services is seeking a Contracts Manager to oversee and manage contract performance, including a complex portfolio of agreements. The role entails leading a team, ensuring high-quality service delivery, and driving process improvements within the organization.

Key responsibilities include managing the drafting and execution of legal agreements, monitoring litigation tasks, and collaborating with legal counsel. Candidates should have at least 4 years of relevant experience in contract management and strong communication skills.

Qualifications

• Minimum 4 years of progressive experience in contract management.
• Demonstrated experience in drafting and managing contracts.
• Strong organizational and problem-solving skills.

Responsibilities

• Oversee drafting and execution of contracts.
• Manage a portfolio of healthcare agreements.
• Lead contracting team and improve processes.

Skills

Strong written and verbal communication

Project management

Risk identification

Interpersonal skills

Attention to detail

Education

Bachelor’s degree in business or related field

Paralegal certification

Tools

MS Office applications

Contract management systems

Job description

Integrative Emergency Services, LLC ("IES") is looking for a Contracts Manager. The focus of this role is to oversee and manage the performance of the contracting function, including leading the contracting team, and handling a high-volume and complex portfolio of agreements. This role ensures the delivery of efficient, accurate, and high-quality contracting services while driving process improvements, operational scalability, and a strong service-oriented approach across the organization. Work location is hybrid-based at the corporate office at 4835 LBJ Fwy, Dallas, TX, 75244.

As an integrated vendor and partner to health systems, IES is dedicated to cultivating best practices in emergency care, providing comprehensive acute care services, creating value, and supporting patients, employees, client providers, and physicians in pursuit of the highest quality healthcare.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Oversees the drafting, review, and execution of legal documents, including a high volume of clinician (Physician and Advance Practice Provider) contracts, amendments, and related agreements, ensuring quality, consistency, and alignment with organizational standards.
• Manages a broad and complex portfolio of agreements, including healthcare system contracts, physician group agreements, third-party payer agreements, and employment or independent contractor arrangements.
• Calendars and tracks key litigation dates (mediation, trial), including the management of 30/60 day-out tasks (assembling of medical records, claims committee review, etc) and ensures coordination and completion of such tasks.
• Tracks and logs key litigation milestones, including intake of claim, submission of claim to insurance carrier, assignment of defense counsel, and provides weekly reporting of such activities to General Counsel and in-house counsel.
• Partners with legal counsel as needed to support research, analysis, and resolution of complex contractual or regulatory matters.
• Leads the development and continuous improvement of standard contracts, templates, playbooks, and procedures to enhance efficiency, consistency, and scalability of the contracting function.
• Designs, implements, and oversees contracting workflows, including intake, prioritization, review, and approval processes, ensuring timely turnaround and a high level of internal service.
• Ensures all contracts meet organizational, compliance, and regulatory standards, with a strong focus on accuracy, completeness, and risk mitigation.
• Oversees contract lifecycle management, including drafting, negotiation support, documentation, execution, tracking, and ongoing administration.
• Partners closely with internal stakeholders (operations, finance, compliance, and clinical leadership) to ensure accurate capture of business terms and alignment with operational needs.
• Serves as a key point of contact for contracting matters, providing guidance, updates, and support to stakeholders across the organization.
• Supports compliance-related reporting and documentation as it relates to contractual obligations.
• Oversees or coordinates entity-related documentation and filings as needed to support contracting and operational requirements.
• Leads, develops, and manages the contracting team, including prioritization of work, performance management, and ongoing development of team capabilities. Drives a culture of accountability, responsiveness, and high-quality service within the contracting function.
• Identifies and implements opportunities for process improvement, automation, and operational efficiency to enhance throughput and reduce risk.

SUPERVISORY RESPONSIBILITIES

• Interviews, hires, and trains employees; plans, assigns, and directs work; appraises performance; rewards and disciplines employees; addresses complaints and resolves problems.

QUALIFICATIONS

Knowledge, Skills, Abilities

• Ability to communicate complex legal and contractual concepts clearly across all levels of the organization.
• Strong written and verbal communication skills with the ability to influence and drive alignment.
• Ability to evaluate contracts through a business and operational lens.
• Strong organizational, project management, and problem-solving skills.
• Strong interpersonal skills with the ability to build relationships and provide high-quality service.
• Ability to manage multiple priorities in a high-volume, fast-paced environment with accuracy and attention to detail. Strong time management skills with the ability to meet deadlines.
• Ability to independently draft, review, and analyze contracts.
• Ability to identify risks and resolve issues within contractual agreements.
• Ability to maintain confidentiality and exercise sound judgment.
• Ability to lead, prioritize, and drive accountability within a team.
• Ability to improve processes and drive operational efficiency.
• Proficiency with MS Office applications or related software and experience with contract management systems or similar tools preferred.
• Ability to read, write and speak English proficiently.

Education / Experience

Required:

• Minimum 4 years of progressive experience in contract management, contract drafting, paralegal, or related roles, with demonstrated ownership of complex, high-volume contracting environments.
• Paralegal experience required, with demonstrated experience drafting, reviewing, and managing contracts and legal documents.

Preferred:

• Prior healthcare contracting experience.
• Paralegal certification (ABA-approved program or equivalent).
• Bachelor’s degree in business, healthcare administration, legal studies, or a related field.
• Experience supporting or leading elements of a contracting function, including process improvement, templates, or contract lifecycle management tools.

PHYSICAL DEMANDS

• Specific vision requirements include the ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus.
• While performing the duties of this job, the employee is regularly required to talk and hear.
• Frequently required to stand, walk, sit, use hands to feel, and reach with hands and arms.
• Possess the ability to fulfill any office activities normally expected in an office setting, to include, but not limited to remaining seated for periods of time to perform computer-based work, participating in filing activity, lifting and carrying office supplies (paper reams, mail, etc.).
• Occasionally lift and/or move up to 20-25 pounds.
• Fine hand manipulation (keyboarding).

WORK ENVIRONMENT

• This position operates in a professional office setting where the noise level is typically low to moderate and may vary based on work setting and business needs.
• Work may include interaction with internal stakeholders, hospital partners, and external vendors, including occasional onsite presence at hospital or office locations as needed.

TRAVEL

• Some travel, including overnight and local, may be required as business needs dictate.

ADA & Reasonable Accommodation Statement

IES is committed to providing equal employment opportunities to qualified individuals with disabilities. In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job. If you require accommodation during the application or employment process, please contact [e-mail].

EEO Statement

IES is committed to creating a diverse, inclusive, and equitable environment and is proud to be an equal opportunity employer. Qualified applicants of any age, race, religion, nationality, sexual orientation, gender identity or expression, disability, or veteran status will receive equal consideration for positions. We welcome people of diverse backgrounds, experiences, and abilities and believe that the unique experiences of our team drive our success.