Overview
Contracts Manager at Xylem. United States. Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. With 23,000 employees operating in over 150 countries, Xylem addresses critical water challenges through innovative and sustainable solutions. The Contract Manager manages contract lifecycle management from intake to execution and related tasks for Xylem's global business segment. This includes triaging, reviewing, negotiating, and overseeing approvals of EU and international contracts in close collaboration with business colleagues, developing and enforcing contract policies, driving efficiencies, identifying continuous improvement opportunities in contracting processes, ensuring compliance with legal and regulatory requirements, stakeholder trainings, and leading or supporting various projects.
Responsibilities
- Management: Lead the oversight of the entire contract lifecycle, from negotiation and execution to renewal and termination.
- Contract Review and Negotiation: Draft, review, and negotiate a wide range of agreements in the EU and international context, including sales contracts, customer framework/master agreements, channel partner and sales rep agreements, public procurement/municipal/government contracts, contract amendments, and ensure terms align with company standards, objectives, and regulatory requirements.
- Continuous Improvement: Identify opportunities for process improvements within the contract management function. Implement Lean, Six Sigma, or other continuous improvement methodologies to enhance efficiency and reduce waste. Develop and execute improvement strategies, including change management activities.
- Collaboration and Training: Work closely with cross-functional teams to understand contract needs and provide guidance. Conduct training sessions on contract management best practices and continuous improvement techniques. Develop and execute policies, training and capabilities that support maturing the contracting process. Identify emerging trends and proactively develop strategies and tools to manage new risks.
- Performance Monitoring: Establish and track KPIs related to contract management and continuous improvement initiatives. Regularly report on the status of improvement projects and contract performance to senior management. Use data analysis to identify trends and inform decisions.
- Risk Management: Identify and mitigate risks associated with business transactions. Ensure contract templates are reviewed and updated to reflect regulatory and business changes.
- Conflict Resolution: Resolve conflicts or issues that may arise during contract performance.
- High Impact Behaviors:
- Strategic Decision Making: Assess complex situations, consider long-term implications, and make decisions aligned with the organization's vision and goals. Balance stakeholders' interests with critical thinking and foresight.
- Effective Communication: Communicate clearly and transparently, articulate expectations, and provide feedback; engage and motivate team members; listen actively and be open to input from all levels.
- Fostering Team Growth: Invest in the development of team members; mentor and provide opportunities for professional growth; create an environment that encourages continuous learning.
Qualifications
- A bachelor's degree in Law, Legal Studies, Business Administration, or a related field with at least 5 years of experience, including at least 2 years of people management experience or an equivalent role providing exposure to relevant concepts.
- Experience in cross-border transactions or other international experience.
- Planning and Scheduling: Ability to create project plans, define milestones, and establish timelines; ensure tasks align with strategic objectives.
- Budgeting: Manage project budgets, allocate resources effectively, monitor expenses, and optimize financial outcomes.
- Resource Allocation: Allocate personnel, tools, and other resources to achieve project goals; balance competing priorities.
- End-to-end Project Management: Lead improvement projects from initiation to completion; monitor progress and ensure timely delivery of measurable results.
Join the global Xylem team to be part of innovative technology solutions transforming water usage, conservation, and reuse. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. We value inclusion and belonging as we drive innovation and global competitiveness.