Contracts Associate — Growth, Impact, Perks

First Help Financial, LLC; Needham (MA); On-site; USD 60,614,000 - 63,370,000; Full time

Benefits offered by this job

Commuting stipend

Kitchen snacks

Inclusive culture

Job summary

First Help Financial is seeking an Associate, Contracts in Needham, MA to join our Servicing Operations team. The role offers a 9am–5:30pm EST schedule, $21.63/hr plus bonus, and growth within a fast-growing, diverse company.

Responsibilities include preparing weekly loan sale shipments, auditing contracts, handling incoming mail, scanning packets, and organizing contract folders while maintaining accurate records in our system.

Qualifications

• 1+ years of experience in administrative, clerical, customer service, or related roles.
• High School Diploma or GED equivalent required.
• Demonstrated history of career stability and professional growth.
• Excellent written and verbal communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to work effectively in a collaborative team environment.
• Highly organized with exceptional attention to detail.
• Self-motivated with the ability to work independently and take initiative.
• Proficiency in Microsoft Office applications, including Word, Outlook, and Excel.
• Strong prioritization, organizational, and time management skills.
• Ability to manage multiple tasks simultaneously in a fast-paced environment while maintaining accuracy and quality.

Responsibilities

• Prepare weekly whole loan sale shipment.
• Verify and confirm daily files are accounted for.
• Receive all mailing packages for in-house deals.
• Scan incoming packets, if needed.
• Audit incoming contracts for all deals.
• Email appropriate parties of incoming packets.
• Update the internal system with contract status.
• Prepare and organize contract folders for filing.

Skills

Administrative

Clerical

Customer Service

Microsoft Word

Microsoft Outlook

Microsoft Excel

Data Entry

Communication Skills

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Outlook

Microsoft Excel

Job description

First Help Financial is seeking an Associate, Contracts in Needham, MA to join our Servicing Operations team. The role offers a 9am–5:30pm EST schedule, $21.63/hr plus bonus, and growth within a fast-growing, diverse company.

Responsibilities include preparing weekly loan sale shipments, auditing contracts, handling incoming mail, scanning packets, and organizing contract folders while maintaining accurate records in our system.