Contracts Analyst

FirstService Residential; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

401k with company match

Paid holidays and time off

Job summary

FirstService Residential is seeking a contract setup specialist to process contract configurations in Great Plains for billing and accounting. You will collaborate with AR Billing, executives, and IT to ensure accurate data flows and contract visibility.

The role requires strong Excel skills, experience with billing systems, and the ability to draft compliant contract documents. A professional, detail-oriented teammate is essential for meeting SLA deadlines.

Qualifications

• Bachelor’s Degree preferred but not required
• Experience in contract setup for billing purposes
• Experience in system integrations is preferred
• Proficient with Microsoft Office; advanced Excel (VLOOKUP, Pivot)
• Strong leadership, presentation, and communication skills
• Ability to work independently and meet deadlines
• Detail-oriented with strong organizational/multitasking abilities
• Ability to handle confidential information and comply with policy

Responsibilities

• Process contract setup for billing in Great Plains across regions
• Maintain relationships with Presidents/VPs/RDs and support contract setup clarifications
• Coordinate with AR Billing to align billing with contract setup
• Draft documents to meet billing system limitations
• Develop system integrations between ADP, Great Plains, Avid and Connect
• Ensure contract compliance with billing requirements
• Map ADP, Great Plains and GL data
• Create procedures for contract management and policy alignment
• Communicate signed contracts to stakeholders to support SLA deadlines
• Load/validate files into GP for billing and reporting
• Handle issue/change management and contract close-out/renewal
• Assist in implementing other companies on the Great Plains system
• Generate ad-hoc, aging, and month-end reports via SmartList/SSRS

Skills

Contract setup

System integrations

MS Office

Excel (VLOOKUP, Pivot)

Leadership/presentation

Communication

Attention to detail

Deadline management

Teamwork

Independent work

Education

Bachelor’s Degree in business administration/finance/accounting

Tools

Great Plains

ADP

Avid

Connect

SSRS

Job description

Job Overview

Processing the contract setup into Great Plains for billing & accounting purposes.

Description

Processing the contract setup into Great Plains for billing & accounting purposes.

Responsibilities

• Process the contract setup process into Great Plains for multiple regions.
• Maintain relationship with Presidents / VPs / RDs, ensure team is providing assistance in the contract setup and any ambiguities within the contracts.
• Work directly with the AR Billing team; ensure they understand the contract setup and how it relates to their billing.
• Participate as necessary in developing the draft documents of contracts to ensure they meet the limitations of the billing system.
• Participate as necessary in development of system integrations between ADP, Great Plains, Avid and Connect.
• Ensure that contract is in compliance with billing requirements
• Maintain mapping between ADP, Great Plains and GL.
• Develop and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies related to the billing portion of the contracts.
• Ensure that signed contracts are communicated to all relevant parties to provide contract visibility and awareness, interpretation to support implementation within our SLA deadlines.
• Loading and validating of various files into GP for billing and reporting purposes.
• Handle on-going issue and change management.
• Ensure contract close-out, extension or renewal.
• Work on the Implementation of other companies to our Great Plains system.
• Generate reports for ad-hoc requests, aging reports, metrics, month end reporting through smartlist, SSRS.

Skills & Qualifications

• Bachelor’s Degree in business administration, finance or accounting preferred but not required
• Experience in contract setup for billing purposes.
• Experience in system integrations is preferred
• Intermediate level of knowledge of Microsoft Office Products (i.e. Powerpoint, Word, Outlook)
• Advanced knowledge of Excel including formulas such as vlookups and pivot tables
• Proven leadership / presentation skills
• Excellent communication (written and verbal) and customer service skills
• Ability to problem solve, be resourceful in performing research and work independently
• Must have a strong work ethic and be detail-oriented with excellent organizational and multitasking skills
• Ability to work with sensitive or confidential information
• Ability to meet deadlines and work well under pressure
• Ability to work well in a team environment as well as independently. Must be self-driven.
• Critical thinking, complex problem solving, judgment and decision making ability

What We Offer

• As an associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time

Automated Employment Decision Tool (AEDT) Usage

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.