Client AR Coordinator

FirstService Residential; Charlotte (NC); On-site; USD 32,000 - 34,000; Full time

Job summary

FirstService Residential is seeking an Accounts Receivable Coordinator to ensure accurate and efficient AR operations for our clients. You will post charges, credits, deposits, and respond to emails while maintaining owner records and handling closings as needed.

The role requires attention to detail, strong customer service, and proficiency with MS Office. Occasional travel to local properties may be required, and full-time hours apply with benefits.

Qualifications

• High School Degree or equivalent.
• Experience in accounts receivable related bookkeeping.
• High level of attention to detail.
• Strong customer service and interpersonal skills.
• Critical thinking and problem solving abilities.
• Proficiency in Microsoft Office/Outlook/Windows.
• Ability to handle confidential information.

Responsibilities

• Post charges, credits, returned payments and transfers on owner accounts.
• Handle posting of deposits to accounting systems.
• Review, research and respond to emails.
• Process closings (sales, resales, foreclosures, bankruptcy etc.).
• Update and maintain owner information in systems.
• Process name changes and edit owner addresses.
• Attend to other duties as assigned.
• Maintain regular attendance and punctuality.

Skills

AR bookkeeping

Attention to detail

Customer service

Critical thinking

MS Office

Confidentiality

Education

High School Diploma

Job description

Description

Job Overview:
As an Accounts Receivable (AR) Coordinator, you’ll be responsible for performing daily tasks related to ensuring the accuracy and efficiency of operations of the Accounts Receivable Department and our clients.

Your Responsibilities

• Post charges, credits, returned payments and payment transfers as appropriate on owners
• accounts
• Handle the posting of deposits to accounting systems
• Review, research and respond to emails
• Process closings (sales, resales, foreclosures, bankruptcy etc.)
• Update and maintain owner information in the appropriate systems
• Process name changes
• Add and/or edit owner addresses in the appropriate systems
• Other duties as assigned
• Regular attendance and punctuality are essential functions for the role

Skills & Qualifications

• High School Degree or equivalent
• Experience in accounts receivable related bookkeeping
• High level of attention to detail
• Possess and demonstrate strong customer service skills and interpersonal skills, including clear written and oral communications while maintaining a professional demeanor
• Critical thinking, problem solving, judgement and decision-making abilities are necessary.
• Proficiency in computer programs like Microsoft Office, Outlook and Windows required.
• Ability to work with sensitive and/or confidential information.

Physical Requirements / Working Environment

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying and moving objects that can weigh up to 25 lbs or more following appropriate safety procedures. This movement can occur throughout the day. Must also be able to climb several flights of stairs if necessary.
• Must be able to drive - Some local travel by personal vehicle is required
• Must be able to sit and stand for extended periods of time.
• Must be able to communicate both on the phone and in person with our clients in order to resolve issues and manage the business.
• Must have finger dexterity for typing/using a keyboard.
• Must be mobile enough to move around both the office in order to make copies, send mail and faxes and to walk around the property. This could include lengthy walks on uneven areas.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
• Capable of working extended hours, to include evenings, weekends and holidays as necessary.
• This position may alternate between working indoors in a controlled climate and with proper lighting, to an outdoors setting with variable climate and lighting.
• Must be able to interact with all types of individuals, be mentally alert, detail oriented, and with good reasoning skills.
• Must be able to work on more than one assignment at a time with frequent interruptions, changes and delays. Must be able to remain focused and work effectively, efficiently, and cheerfully under such circumstances. For safety reasons, employee must remain alert to working conditions and aware of safety, health, and environmental concerns.
• Must be able to work effectively and cheerfully in an environment which may be stressful due to adversarial situations resulting from the proper performance of duties

The work environment characteristics are normal office conditions for the role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Hours over and above normal office hours will occur, including evenings, holidays, and some weekends. Schedule is subject to change based on business needs.

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Compensation: $23.00 - $25.00 per hour

Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics.

Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.