Contracts Administration Manager

Morris Group, Inc.; Charlotte (NC); Hybrid; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager for Contract Management to lead a hybrid/remote team of Contract Administrators. This role is pivotal in ensuring customer satisfaction through the efficient management of capital equipment orders. The ideal candidate will possess strong management experience, particularly in remote team settings, and will be adept in ERP systems and data reporting tools. Join a supportive environment that values employee growth, offering competitive benefits and a commitment to improving productivity for manufacturers across various sectors.

Benefits

Competitive Starting Salary

Comprehensive Health Benefits

3+ Weeks Vacation

10 Company Paid Holidays

401(k) Retirement Plan

Tuition Reimbursement

Employee Appreciation Events

Employee Assistance Program

Qualifications

• 5+ years of management experience, preferably managing remote teams.
• Advanced proficiency in ERP systems and Microsoft Office Suite.

Responsibilities

• Supervise a remote team of Contract Administrators.
• Ensure timely and effective support across the organization.
• Collaborate with internal departments for process improvements.

Skills

Management Experience

ERP Systems

PowerBI

Microsoft Office Suite

Problem Solving

Communication Skills

Education

Bachelor's Degree in Business Administration

Tools

Dynamics 365

Job description

Join a USA Today Top Workplace!

Morris Group, Inc., one of the largest machine tool distribution networks in North America, is a third generation, family owned and operated business that serves manufactures of precision machined parts in the United States. Our mission is to help manufacturers maintain a competitive advantage in the world economy by improving productivity.

Summary of Responsibility:

The role of Manager, Contract Management, is responsible for supervision and mentoring a team of hybrid/remote Contract Administrators in their day-to-day roles of receiving, reviewing, ordering, and managing all aspects of new capital equipment purchases from our customers. This position plays an integral role in delivering positive customer experience via accurate on time and on budget delivery of each customer order. The manager will also be responsible for the order process starting with the order transfer from our sales engineers all the way through the delivery of products and services to our customers.

Responsibilities:

• Customer first mentality and centric theme to daily function.
• Supervise remote team for adherence with existing practices.
• Maintain existing process documentation and update and develop new procedures as needed.
• Train new team members and find opportunities for continuing education for existing team members.
• Supervise order volume and complexity to ensure appropriate distribution of workload.
• Work with Sales Engineers, Management, and local Presidents to review and understand customer orders.
• Track Key Performance Indicators (KPIs) to ensure that CA is providing timely and effective support across the organization.
• Work with Accounting and maintain basic knowledge of accounting concepts such as A/R, A/P, & G/L for use daily.
• Collaborate with IT, Sales, and other internal departments to identify and implement opportunities for process improvement as needed.
• Adhere to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team.
• Participate in meetings, seminars, and training sessions to stay apprised of new developments in the field.

Other Functions:

• Perform related duties as required

The duties listed above are intended only as illustration of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar or a logical assignment to the position.

Qualifications and competencies:

• Bachelor’s degree or equivalent experience in Business Administration or related field is required.
• Minimum five years of management experience in a business-related field, preferably with experience managing remote teams
• Advanced proficiency with ERP systems, preferably Dynamics 365
• Advanced proficiency with PowerBI reports
• Experience developing workflows and standard operating procedures
• Advanced proficiency in Microsoft Office Suite is required
• Ability to establish and maintain effective working relationships with individuals and groups, both professional and non-professional, co-workers, management personnel, the public and others
• Ability to work independently and solve complex problems with little oversight
• Ability to work in a fast-paced environment and prioritize accordingly.
• Ability to think quickly, assess a situation and make a sound decision
• Solid written and verbal communication, listening, organization and priority setting skills required.

What’s in it for You:

We take great pride in our employees and offer a variety of benefits that allow our employees to be successful inside and outside of work:

• Competitive starting salary
• Market competitive comprehensive health benefits including a zero premium medical plan offering, vision, dental, and company paid life insurance
• 3+ Weeks’ Vacation to Start
• 10 Company Paid Holidays
• 401(k) retirement plan with company contribution
• Tuition reimbursement
• Employee appreciation events and perks
• Employee Assistance Program

Morris South is a division of Morris Group, Inc. We supply CNC machine tools, tooling, accessories, software, automation, and more to manufacturers of precision machined parts. Our customer base is located in the southeast U.S. We serve manufacturers in Alabama, Arkansas, Georgia, Mississippi, North Carolina, South Carolina, Tennessee, Virginia and the Florida panhandle. Our mission is to help manufacturers from all industry sectors achieve and maintain a competitive advantage by improving productivity. We help you make better parts, less expensively.

Mental and physical requirements:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be highly mobile, able to access all areas of the premises.
• Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects.
• Ability to sit for prolonged periods of time.
• Able to perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 lbs. with assistance from equipment or other employees.
• Ability to frequently use hands and arms.
• Vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception and the ability to adjust focus.
• Ability to keep their composure with the public and co-workers in everyday, stressful situations.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or other characteristics protected by law.

Requisition #1177B