Contractor Relations Lead - Energy Efficiency Programs

Socket.dev; Bridgeton (NJ); On-site; USD 33,000 - 40,000; Full time

Benefits offered by this job

Health insurance

Retirement

Tuition reimbursement

Job summary

Walker-Miller Energy Services in Detroit seeks a Contractor Relations Specialist to oversee the program, coach contractors, and ensure project rules are followed while implementing program tasks. You will develop relationships with vendors and communities, train participants, review applications, maintain databases, deliver updates, and provide excellent customer service to drive participation and success.

This role requires travel up to 25% and a strong commitment to equity.

Qualifications

• High School Diploma or equivalent required.
• Experience working with contractors, vendors, and businesses.
• Strong customer service and communication skills.
• Ability to work independently and stay organized.
• Analytical ability to summarize data and solve problems.
• Proficiency in MS Word, Excel and PowerPoint.
• Excellent written and verbal communication skills.
• Ability to communicate effectively with customers, clients, and team members.
• Ability to thrive in a collaborative environment.
• Willingness to travel up to 25%.

Responsibilities

• Embrace and operate within core values.
• Develop understanding of program direction for energy efficiency and customer activities.
• Drive interest and participation with contractors.
• Provide education and support to participating contractors through one-on-one and group sessions.
• Review applications to ensure completeness and adherence to rules.
• Communicate updates and disqualifications to participants.
• Maintain program databases and licenses; contact participants for information.
• Assist with project tracking, lead sharing, and other needs.
• Support outreach and application processes to ensure compliance.
• Establish and maintain relationships with employees, agencies, and the public.

Skills

Strong customer service

Excellent written and verbal comms

Analytical ability

Organizational skills

Independent work

Collaborative mindset

Good judgement

Diversity & inclusion mindset

Education

High School Diploma or equivalent

Tools

Microsoft Word

Excel

PowerPoint

Job description

Walker-Miller Energy Services in Detroit seeks a Contractor Relations Specialist to oversee the program, coach contractors, and ensure project rules are followed while implementing program tasks. You will develop relationships with vendors and communities, train participants, review applications, maintain databases, deliver updates, and provide excellent customer service to drive participation and success.

This role requires travel up to 25% and a strong commitment to equity.