Outreach Specialist

Socket.dev; Lansing (MI); On-site; USD 42,000 - 64,000; Full time

Job summary

Walker-Miller Energy Services in Detroit is seeking an Outreach Specialist to promote a home energy rebate program in Michigan communities. You will build relationships with contractors, organize events, and deliver presentations to raise awareness and participation, focusing on income-qualified residents.

You'll collaborate with local government and community-based organizations, support marketing efforts, track outreach, and contribute to educational initiatives as part of a values-driven

Qualifications

• High School Diploma or equivalent.
• At least 2 years of experience in community outreach and event planning.
• Project management and data analysis.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Strong time management, customer service and public speaking skills.
• Detail-oriented, organized, and able to work efficiently with little guidance.
• Passion for creating equity within the clean energy economy.
• Excellent communication and presentation skills.
• Experience in educational outreach and networking.
• Cultural sensitivity.
• Customer service orientation with regulatory awareness.

Responsibilities

• Lead public meetings, workshops, and other events.
• Research, identify and/or event coordination.
• Organize and staff outreach opportunities, including meetings and presentations.
• Assist in the development of communication materials for assigned programs.
• Develop relationships with community-based partner organizations.
• Direct-to-customer/contractor.
• Collaboration and Networking.
• Collaborate with local partner organizations to share program updates.
• Assist in the development of marketing materials.
• Track and report outreach efforts.
• Support preparation of monthly and quarterly reports for management.
• Community engagement and education.

Skills

Public speaking

Customer service

Time management

Communication

Cultural sensitivity

Event planning

Education

Bachelor’s degree in Environmental Science, Public Relations, Marketing or a related field

Tools

Microsoft Word

Excel

PowerPoint

Job description

Company Overview

• Founded in 2000, Walker-Miller Energy Services is a Detroit-based, core-values driven company committed to changing lives through energy efficiency. We create and manage customized energy waste reduction programs that help electric and gas utilities meet mandated energy savings goals.
• Our experience driven philosophy of energy efficiency as economic development helps families and businesses save energy and save money. Through innovative, inclusive initiatives, we help build communities by creating local jobs, producing equitable energy savings for all rate payers, and spurring the growth of diverse local businesses.
• Our operating philosophy is reflected in our core values. We refer to them as BEHIVE.
• B - Boldly Go
• E – Embrace Equity
• H - Humble Confidence
• I - Inclusive Stewardship
• V - Value Reputation
• E - Extraordinary Experience

Position Summary

• The Outreach Specialist is responsible for promoting a home energy rebate program in residential areas through effective community engagement. This role involves identifying and developing relationships with contractors and community-based partner organizations; organizing and attending events; and delivering presentations to raise awareness, engagement, and participation within the program. The primary goal is to deepen customer/contractor awareness and engagement with the program, specifically targeting income-qualified residents and hard-to-engage communities within the state of Michigan. The successful candidate will collaborate with stakeholders, including local government and CBOs, to streamline the implementation of projects. The Outreach Specialist will also contribute to educational initiatives.
• Essential Responsibilities: This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.
• Embrace and operate within our core values.
• Lead public meetings, workshops, and other events.
• Research, identify and/or event coordination.
• Organize and staff outreach opportunities, including meetings and presentations.
• Assist in the development of communication materials for assigned programs.
• Develop relationships with community-based partner organizations.
• Direct-to-customer/contractor.
• Collaboration and Networking.
• Collaborate with local partner organizations to share program updates.
• Assist Marketing team in larger trade show and seminar events.
• Build and maintain relationships with stakeholders, including contractors, community organizations, local governments, housing resource providers, and utility companies.
• Assist in the development of marketing materials.
• Track and report outreach efforts.
• Support preparation of monthly and quarterly reports for management.
• Community engagement and education.

Minimum Qualifications

• High School Diploma or equivalent.
• At least 2 years of experience in community outreach and event planning.
• Project management and data analysis.
• Proficiency in Microsoft Word, Excel and PowerPoint.
• Strong time management, customer service and public speaking skills.
• Detail-oriented, organized, and able to work efficiently with little guidance.
• Passion for creating equity within the clean energy economy.
• Excellent communication and presentation skills.
• Experience in educational outreach and networking.
• Cultural sensitivity.
• Customer service orientation with regulatory awareness.

Desired Qualifications

• Bachelor’s degree in Environmental Science, Public Relations, Marketing or a related field.
• Licenses & Certifications
• Valid driver's license with acceptable driving record.
• Travel Requirements — Willingness to travel at least 50% of the time.
• Physical Demands and Work Environment
• Required to sit and stand for extended periods of time.
• Ability to lift to 30 pounds.
• The noise level is typically moderate.
• Note — Reasonable accommodation may be made for individuals with disabilities to perform the essential functions of this position.
• The above information describes the general duties and requirements necessary to perform the principal functions of the position. This shall not be construed as a detailed description of all the duties and requirements that may be necessary in this position.
• Walker-Miller Energy Services participates in E-Verify. Which confirms employment authorization of all newly hired employees and most existing employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. For new hires, the E-Verify process is completed in conjunction with the Form I-9 Employment Eligibility Verification on or before the first day of work. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to www.uscis.gov and click on 'E-Verify' located near the bottom of the page.
• E-Verify Notice
• E-Verify Notice (Spanish)
• Right to Work Notice
• Right to Work Notice (Spanish)

Walker-Miller Energy Services is an Equal Opportunity Employer.

At Walker-Miller Energy Services, we Embrace Equity by encouraging qualified candidates from all backgrounds and identities to apply for open positions! We have several optional questions about candidates’ demographics, but they do not impact hiring decisions. In fact, all candidate demographic data is anonymized for compliance purposes and to reduce unconscious bias in the hiring process, so none of the information collected here will be attached to your individual application. We ask for this information because Walker-Miller is committed to inclusive recruitment practices, so we hold ourselves to a high standard in developing a candidate pool that is diverse in background, experience, and perspective.