Contractor Onboarding & Training Lead

Budderfly; Shelton (CT); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Career advancement opportunities

Competitive pay

Full benefits package

Team environment

Job summary

Budderfly seeks a Contractor Onboarding Specialist to manage our referred contractor pipeline and help onboard approved contractors. You will oversee recruitment through activation, ensuring compliance and quality at every step.

Collaborating with the Program Manager and Contractor Training, you will coordinate onboarding activities, drive improvements, and ensure contractors are configured in key systems. This role supports growth and customer satisfaction initiatives.

Qualifications

• 2+ years of experience in an onboarding, business development or other pipeline-management role preferred.
• Bachelor's degree in relevant field preferred but not required.
• Strong verbal and written communication skills, ability to effectively and professionally interact with contractors, team members, and other stakeholders.
• Ability to manage multiple onboarding processes simultaneously, with very strong attention to detail and organizational abilities.
• Self-starter with ownership mentality and comfort operating in a high-growth environment with minimal oversight.
• Desire to establish a climate-centric career.
• Proficient with Microsoft Office Suite and related program software (including, but not limited to Teams, Excel, Word, PowerPoint and Outlook).
• Exposure to contract and/or pricing negotiation preferred.

Responsibilities

• Contractor Pipeline Management: Manage Budderfly's referred contractor pipeline, evaluating prospective contractors and determining whether they advance through the onboarding process based on established business, operational, legal, and compliance requirements.
• Onboarding Process Management: Own, oversee, and continuously improve the contractor onboarding process, ensuring a smooth transition from recruitment through activation while identifying and implementing process improvements to improve contractor quality, customer satisfaction, and operational efficiency.
• Training and Orientation: Coordinate contractor onboarding and training activities with the Program Manager, Contractor Training, ensuring contractors successfully complete onboarding requirements and are prepared to perform work on behalf of Budderfly.
• Communication and Coordination: Serve as the primary point of contact for contractors throughout the onboarding process, resolving onboarding issues, coordinating with internal departments, and ensuring timely progression through the onboarding pipeline.
• System Integration: Manage contractor onboarding into required systems, platforms, and tools (HubSpot, FastFields, InJobs, Sitetracker), ensuring contractors meet all operational requirements prior to activation.
• Reporting & Business Analysis: Analyze onboarding metrics, contractor pipeline activity, training effectiveness, contractor feedback, and onboarding timelines to identify trends, recommend operational improvements, and report program performance to leadership.
• Pricing & Contract Administration: Negotiate contractor pricing and contractual terms within established business guidelines and coordinate with Contractor Relations leadership on exceptions or unique business circumstances.
• Continuous Improvement: Develop, refine, and implement contractor onboarding procedures, documentation, and best practices to improve contractor readiness, operational efficiency, and the overall onboarding experience.

Skills

Onboarding

Pipeline management

Communication

MS Office

Pricing exposure

Education

Bachelor's degree in relevant field

Tools

HubSpot

FastFields

InJobs

Sitetracker

Job description

Budderfly seeks a Contractor Onboarding Specialist to manage our referred contractor pipeline and help onboard approved contractors. You will oversee recruitment through activation, ensuring compliance and quality at every step.

Collaborating with the Program Manager and Contractor Training, you will coordinate onboarding activities, drive improvements, and ensure contractors are configured in key systems. This role supports growth and customer satisfaction initiatives.