Contractor Onboarding Specialist

Budderfly; Shelton (CT); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Career advancement opportunities

Competitive pay

Full benefits package

Team environment

Job summary

Budderfly seeks a Contractor Onboarding Specialist to manage our referred contractor pipeline and help onboard approved contractors. You will oversee recruitment through activation, ensuring compliance and quality at every step.

Collaborating with the Program Manager and Contractor Training, you will coordinate onboarding activities, drive improvements, and ensure contractors are configured in key systems. This role supports growth and customer satisfaction initiatives.

Qualifications

• 2+ years of experience in an onboarding, business development or other pipeline-management role preferred.
• Bachelor's degree in relevant field preferred but not required.
• Strong verbal and written communication skills, ability to effectively and professionally interact with contractors, team members, and other stakeholders.
• Ability to manage multiple onboarding processes simultaneously, with very strong attention to detail and organizational abilities.
• Self-starter with ownership mentality and comfort operating in a high-growth environment with minimal oversight.
• Desire to establish a climate-centric career.
• Proficient with Microsoft Office Suite and related program software (including, but not limited to Teams, Excel, Word, PowerPoint and Outlook).
• Exposure to contract and/or pricing negotiation preferred.

Responsibilities

• Contractor Pipeline Management: Manage Budderfly's referred contractor pipeline, evaluating prospective contractors and determining whether they advance through the onboarding process based on established business, operational, legal, and compliance requirements.
• Onboarding Process Management: Own, oversee, and continuously improve the contractor onboarding process, ensuring a smooth transition from recruitment through activation while identifying and implementing process improvements to improve contractor quality, customer satisfaction, and operational efficiency.
• Training and Orientation: Coordinate contractor onboarding and training activities with the Program Manager, Contractor Training, ensuring contractors successfully complete onboarding requirements and are prepared to perform work on behalf of Budderfly.
• Communication and Coordination: Serve as the primary point of contact for contractors throughout the onboarding process, resolving onboarding issues, coordinating with internal departments, and ensuring timely progression through the onboarding pipeline.
• System Integration: Manage contractor onboarding into required systems, platforms, and tools (HubSpot, FastFields, InJobs, Sitetracker), ensuring contractors meet all operational requirements prior to activation.
• Reporting & Business Analysis: Analyze onboarding metrics, contractor pipeline activity, training effectiveness, contractor feedback, and onboarding timelines to identify trends, recommend operational improvements, and report program performance to leadership.
• Pricing & Contract Administration: Negotiate contractor pricing and contractual terms within established business guidelines and coordinate with Contractor Relations leadership on exceptions or unique business circumstances.
• Continuous Improvement: Develop, refine, and implement contractor onboarding procedures, documentation, and best practices to improve contractor readiness, operational efficiency, and the overall onboarding experience.

Skills

Onboarding

Pipeline management

Communication

MS Office

Pricing exposure

Education

Bachelor's degree in relevant field

Tools

HubSpot

FastFields

InJobs

Sitetracker

Job description

Saving the World! Help Wanted… Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Saving the World! Help Wanted… Budderfly is a fast-growth, private equity-backed energy management outsourcing company that is committed to reducing global carbon emissions for small to medium sized enterprises. We are the premier sustainability partner for businesses with repeatable footprints such as restaurant chains, assisted living facilities, retail franchises, and more. Budderfly installs, monitors, and manages a combination of patented technologies, equipment upgrades, and proprietary energy software to help deliver complete energy saving solutions for our customers.

Celebrating 5 years on Inc. 5000 America\'s Fastest-Growing Private Companies list. Recognized in Time Magazine\'s Best Inventions of 2025. We are an energetic and dedicated team working together to make a positive impact on the environment while providing an excellent customer experience. We are growing quickly and looking to add talented people who are passionate about making the world a better place!

We have an opportunity for a motivated individual to fill the role of Contractor Onboarding Specialist. In this position, the successful candidate will be responsible for managing our referred contractor pipeline and assisting in the training and onboarding of approved contractors.

Why This Role Is Important Budderfly\'s continued success is directly related to the strength and quality of our national contractor network. As part of our continued commitment to customer satisfaction, Budderfly encourages customers to recommend their preferred contractors for inclusion in our network. The Contractor Onboarding Specialist role will focus on onboarding and training both customer-referred and nationally recognized contractors, actively growing our network of approved contractors while improving our customer satisfaction and time-to-install metrics. This role reports to the Senior Business Development Manager on the Contractor Relations Team.

Responsibilities

• Contractor Pipeline Management: Manage Budderfly\'s referred contractor pipeline, evaluating prospective contractors and determining whether they advance through the onboarding process based on established business, operational, legal, and compliance requirements.
• Onboarding Process Management: Own, oversee, and continuously improve the contractor onboarding process, ensuring a smooth transition from recruitment through activation while identifying and implementing process improvements to improve contractor quality, customer satisfaction, and operational efficiency.
• Training and Orientation: Coordinate contractor onboarding and training activities with the Program Manager, Contractor Training, ensuring contractors successfully complete onboarding requirements and are prepared to perform work on behalf of Budderfly.
• Communication and Coordination: Serve as the primary point of contact for contractors throughout the onboarding process, resolving onboarding issues, coordinating with internal departments, and ensuring timely progression through the onboarding pipeline.
• System Integration: Manage contractor onboarding into required systems, platforms, and tools (HubSpot, FastFields, InJobs, Sitetracker), ensuring contractors meet all operational requirements prior to activation.
• Reporting & Business Analysis: Analyze onboarding metrics, contractor pipeline activity, training effectiveness, contractor feedback, and onboarding timelines to identify trends, recommend operational improvements, and report program performance to leadership.
• Pricing & Contract Administration: Negotiate contractor pricing and contractual terms within established business guidelines and coordinate with Contractor Relations leadership on exceptions or unique business circumstances.
• Continuous Improvement: Develop, refine, and implement contractor onboarding procedures, documentation, and best practices to improve contractor readiness, operational efficiency, and the overall onboarding experience.

Desired Skills And Experience

• 2+ years of experience in an onboarding, business development or other pipeline-management role preferred.
• Bachelor\'s degree in relevant field preferred but not required.
• Strong verbal and written communication skills, ability to effectively and professionally interact with contractors, team members, and other stakeholders.
• Ability to manage multiple onboarding processes simultaneously, with very strong attention to detail and organizational abilities.
• Self-starter with ownership mentality and comfort operating in a high-growth environment with minimal oversight.
• Desire to establish a climate-centric career.
• Proficient with Microsoft Office Suite and related program software (including, but not limited to Teams, Excel, Word, PowerPoint and Outlook).
• Exposure to contract and/or pricing negotiation preferred.

Required education: BS preferred

Compensation of $65,000- $75,000 based on factors including level of experience, skill set, qualifications, and location.

Compensation $65,000—$75,000 USD

Compensation is based on factors including level of experience, skillset, qualifications, and location.

What We Offer

• Career advancement opportunities in a fast-growing, supportive company environment
• Competitive pay
• Full benefits package including medical, dental, vison, 401K, life insurance, and disability insurance
• Opportunity to work as part of a team that values its members and works together to achieve positive change.

Budderfly is committed to providing equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status, and to affirmatively seek to advance the principles of equal employment opportunity.

We welcome all job seekers, including those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company\'s career web page as a result of your disability