CONTRACTOR- Jr. Relationship Manager

SoHo Dragon; New York (NY); Hybrid; USD 92,000 - 166,000; Full time

Job summary

SoHo Dragon is seeking a Junior Relationship Manager contractor to support the USD Cash Clearing team in New York. You will assist Relationship Managers with client inquiries, onboarding, KYC, and daily operations, acting as back-up as needed in a fast-paced financial services environment.

Based in New York, this hybrid role requires strong communication, attention to detail, and collaboration across global teams to ensure smooth client coverage and adherence to regulatory requirements.

Qualifications

• Prior experience in banking, transaction banking, payments, or financial institution client coverage.
• Understanding of AML and Compliance procedures in a banking environment.
• Working knowledge of KYC requirements for financial institutions.
• Understanding of payment systems and banking/payment operations.
• Strong written and verbal communication skills with a client-oriented approach.
• Ability to work independently, manage priorities and meet deadlines in a fast-paced environment.
• Strong Excel skills and proficiency with Microsoft Office applications.
• Strong attention to detail and ability to work effectively with multiple internal stakeholders.

Responsibilities

• Support Relationship Managers in day-to-day coverage of financial institution clients and act as back-up as needed.
• Handle client inquiries and coordinate with Client Service and other internal teams on investigations, transaction status requests and audit confirmations.
• Coordinate account opening, including the collection of KYC documentation and preparation of account opening forms.
• Prepare client documentation related to pricing updates and maintain accurate client information in internal systems.
• Manage overdraft limit requests and periodic renewals in accordance with existing policies.
• Support Correspondent Banking Management on clearing services and optimization and automation initiatives.
• Support internal governance, including committee coordination, periodic client reviews, KYC renewals and required documentation.
• Prepare GTB Business Reviews for Relationship Manager review and contribute to FCB manual updates.
• Assist Compliance with client activity reviews, client file updates and matters related to payment activity, OFAC and BSA.
• Support internal and external regulatory and audit inquiries and related remediation activities.
• Assist with updates to procedures and policies applicable to GTB/BAN and perform relevant periodic controls.
• Support ad hoc projects as needed.

Skills

Banking experience

AML knowledge

KYC knowledge

Payment operations

Client service

Excel skills

Stakeholder coordination

Attention to detail

Tools

Microsoft Office

Job description

Role: CONTRACTOR- Jr. Relationship Manager Client: Investment Bank Duration: 8-month contract Location: New York, NY - Hybrid, 4 days on-site

Position Summary: The Junior Relationship Manager will support the USD Cash Clearing team in New York. The role supports Relationship Managers in the day-to-day management of financial institution clients, including client inquiries, onboarding and KYC, clearing activities, compliance and controls, and internal governance. The position will also act as back-up for Relationship Managers as needed.

Key Responsibilities:

• Support Relationship Managers in the day-to-day coverage of financial institution clients and act as back-up as needed.
• Handle client inquiries and coordinate with Client Service and other internal teams on investigations, transaction status requests and audit confirmations.
• Coordinate account opening, including the collection of KYC documentation and preparation of account opening forms.
• Prepare client documentation related to pricing updates and maintain accurate client information in internal systems.
• Manage overdraft limit requests and periodic renewals in accordance with existing policies.
• Support Correspondent Banking Management on clearing services and optimization and automation initiatives.
• Support internal governance, including committee coordination, periodic client reviews, KYC renewals and required documentation.
• Prepare GTB Business Reviews for Relationship Manager review and contribute to FCB manual updates.
• Assist Compliance with client activity reviews, client file updates and matters related to payment activity, OFAC and BSA.
• Support internal and external regulatory and audit inquiries and related remediation activities.
• Assist with updates to procedures and policies applicable to GTB/BAN and perform relevant periodic controls.
• Support ad hoc projects as needed.

Profile

Required Qualifications:

• Prior experience in banking, transaction banking, payments, or financial institution client coverage.
• Understanding of AML and Compliance procedures in a banking environment.
• Working knowledge of KYC requirements for financial institutions.
• Understanding of payment systems and banking/payment operations.
• Strong written and verbal communication skills with a client-oriented approach.
• Ability to work independently, manage priorities and meet deadlines in a fast-paced environment.
• Strong Excel skills and proficiency with Microsoft Office applications.
• Strong attention to detail and ability to work effectively with multiple internal stakeholders.

Preferred Qualifications:

• Prior experience with wire transfers or payment processing.
• Experience in correspondent banking, cash clearing, or USD payments.
• Experience supporting financial institution clients in a banking environment.
• Experience working with KYC, Compliance, or payment-related controls.