Client Onboarding & Relationship Management

Phyton Talent Advisors; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Phyton Talent Advisors is seeking a Junior Relationship Manager to support the USD Cash Clearing team in New York. You will assist Relationship Managers with daily client coverage, onboarding, KYC, and ongoing banking operations for financial institution clients.

The role emphasizes handling inquiries, ensuring accurate documentation, and contributing to compliance, governance, and process improvements. Strong Excel and MS Office skills, attention to detail, and the ability to work with multiple

Qualifications

• Experience in banking, payments or financial institution coverage.
• Understanding AML and Compliance procedures in a banking environment.
• Working knowledge of KYC requirements for financial institutions.
• Understanding payment systems and banking/payment operations.
• Strong Excel skills and proficiency with Microsoft Office.
• Strong written and verbal communication skills with a client-oriented approach.
• Strong attention to detail and ability to work effectively with multiple internal stakeholders.
• Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment.

Responsibilities

• Support Relationship Managers in day-to-day coverage of financial institution clients and serve as back-up as needed.
• Handle client inquiries, working with Client Service and other internal teams on investigations, transaction status requests and audit confirmations.
• Prepare client documentation for pricing updates and keep client information accurate in internal systems.
• Prepare GTB Business Reviews for Relationship Manager review.

Skills

Banking experience

AML procedures

KYC requirements

Payment systems knowledge

Client communication

Attention to detail

Independent work

Tools

Excel

Microsoft Office

Job description

The Junior Relationship Manager supports the USD Cash Clearing team. They support Relationship Managers in the day-to-day management of financial institution clients and serve as backup when needed. The role covers client inquiries, onboarding and KYC, clearing activities, compliance and controls, and internal governance.

Key Responsibilities

Client Coverage

• Support Relationship Managers in day-to-day coverage of financial institution clients and serve as back-up as needed
• Handle client inquiries, working with Client Service and other internal teams on investigations, transaction status requests and audit confirmations
• Prepare client documentation for pricing updates and keep client information accurate in internal systems
• Prepare GTB Business Reviews for Relationship Manager review

Onboarding & KYC

• Coordinate account opening, including collecting KYC documentation and preparing account opening forms
• Support periodic client reviews and KYC renewals

Clearing & Credit

• Manage overdraft limit requests and periodic renewals in line with existing policies
• Support Correspondent Banking Management on clearing services and on optimization and automation initiatives

Compliance, Governance & Controls

• Assist Compliance with client activity reviews, client file updates, and matters related to payment activity, OFAC and BSA
• Support internal governance, including committee coordination and required documentation
• Support internal and external regulatory and audit inquiries and related remediation
• Help update GTB/BAN procedures, policies and the FCB manual, and perform relevant periodic controls

Other

• Support ad hoc projects as needed

Required Qualifications

• Prior experience in banking, transaction banking, payments, or financial institution client coverage
• Understanding of AML and Compliance procedures in a banking environment
• Working knowledge of KYC requirements for financial institutions
• Understanding of payment systems and banking/payment operations
• Strong Excel skills and proficiency with Microsoft Office
• Strong written and verbal communication skills with a client-oriented approach
• Strong attention to detail and ability to work effectively with multiple internal stakeholders
• Ability to work independently, manage priorities, and meet deadlines in a fast-paced environment

Preferred Qualifications

• Experience in correspondent banking, cash clearing, or USD payments
• Experience with wire transfers or payment processing
• Experience supporting financial institution clients in a banking environment
• Experience with KYC, Compliance, or payment-related controls