Contractor/Inside Sales

Herrington's; Lakeville (CT); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Profit Sharing

Paid Vacation

Job summary

Herrington's, a family-owned building supply company in Lakeville, CT, is seeking a proactive sales representative to develop relationships with new and existing accounts. You will manage accounts, participate in sales initiatives, and provide outstanding customer service. Essential qualifications include a high school diploma and experience in sales or building supplies. Benefits include comprehensive insurance packages and a 401(k) plan, ensuring a supportive work environment focused on customer satisfaction.

Qualifications

• Ability to navigate and use vendor software.
• Knowledge of general lumber and building supplies is a plus.
• 1-2 years related experience in building trades preferred.

Responsibilities

• Develop and maintain customer relationships.
• Manage assigned accounts for profitability.
• Provide accurate quotes and manage order processing.
• Participate in sales initiatives and train when necessary.

Skills

Time management

Customer relationship building

Sales initiative participation

Education

High School Diploma or GED

Associate's degree or equivalent

Tools

Vendor software

Job description

Overview

Ed Herrington Inc is a family-owned and operated building supply company with locations in New York (Hillsdale, Hudson, Chatham, and Millerton), Lakeville, CT and Sheffield, MA. Our ability to provide exceptional service has made it possible for us to develop a company built on customer satisfaction. Our positioning statement, “We share your passion”, is the expression of our core values of helping our customers and employees succeed. Our customers place complete trust in our integrity and rely on us as a consistent source of high-quality products. We strive to “Make It Easy for Our Customers to Do Business with Herrington’s.”

Benefits

Medical/Dental/Vision/Life Insurance/Short- & Long-Term Disability/401(k) Profit Sharing/Employee Discount/Tuition Assistance/Paid Vacation, Sick and Holiday time.

Summary

Proactively provides profitable sales growth through maintenance of strong relationships with current & new accounts, increased sales to current & new accounts, attending to the short-term needs of other projects, and cooperative interaction with all departments by performing the following duties.

Essential Duties and Responsibilities

• Develop and grow relationships and sales through effective time management.
• Contacts prospective customers to explain features of services, costs, and advantages. Responds quickly to customer needs with complete and accurate information.
• Manages assigned accounts for Ed Herrington, Inc. profitability.
• Actively participates in sales initiative programs to increase sales and communications with assigned accounts.
• Confers with customers/company managers to investigate/resolve complaints/discrepancies on product or services.
• Assists credit manager with credit issues to safeguard financial interests in any given project.
• Coordinates with various company services in the presentation of Ed Herrington, Inc. services to the customer. Develops and maintains relationships with purchasing contacts.
• Participates in and contributes to discussions of quality improvements of customer service.
• Maintains customer data records.
• Provides accurate quotes of basic material lists.
• Writes orders and schedules initiation of services.
• Works closely with Pro-Sales staff to provide clerical and customer support.
• Supports Counter Sales and assists at sales counters when necessary to provide outstanding customer service.
• Participates in all required training assignments and trade show attendance.
• Displays teamwork and effort in performance of all duties.

Supports the goals and objectives of Ed Herrington, Inc. through adherence to company policies, safety guidelines, and work requirements for successful completion of all assignments.

Education and/or Experience

• Required: High School Diploma or GED. Able to navigate and use vendor software when necessary. Having knowledge of general lumber, millwork, building supplies, engineered wood design & products a plus.
• Preferred: Associate's degree or equivalent from 2-year college or technical school; or 1 - 2 years related experience and/or training in the building trades industry; or equivalent combination of education & experience.

Physical Demands

This is largely a sedentary role with prolonged periods of sitting at a desk and working on a computer; however, while performing the duties of this job the employee will need to frequently communicate with others and must be able to exchange accurate information; consistently operate a computer and other office equipment. The employee will need to occasionally move about to meet with customers, access files, and use other office equipment. Must regularly lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds.

Work Environment

This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.