Contractor Counter Specialist — Building Materials

East Coast Lumber & Building Supply Company, LLC; East Hampstead (NH); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Profit sharing

Training & development

Vision insurance

Job summary

East Coast Lumber & Building Supply Co is seeking a Contractors Counter Associate to support our contractor customers with product inquiries and orders at the counter. You’ll blend customer service with industry knowledge in building supplies in a dynamic, team-oriented environment.

Ideal candidates have a high school diploma, strong communication skills, and familiarity with construction materials. Training opportunities and advancement are available as part of our commitment to growth.

Qualifications

• High school diploma or equivalent; retail/building supply experience preferred.
• Strong customer service skills and a friendly demeanor.
• Basic knowledge of construction materials and tools.
• Excellent communication and interpersonal skills.
• Proficient with point-of-sale systems and basic computer skills.
• Team player with a positive attitude and willingness to learn.

Responsibilities

• Assist contractors with product inquiries and order processing at the counter.
• Provide knowledgeable recommendations on building materials and tools.
• Process sales transactions accurately and efficiently.
• Collaborate with team members to enhance customer satisfaction.
• Handle returns and exchanges while maintaining a positive customer experience.
• Participate in training sessions to improve skills and product knowledge.

Skills

Customer service

Retail

Construction materials

POS systems

Interpersonal skills

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Basic computer skills

Job description

East Coast Lumber & Building Supply Co is seeking a Contractors Counter Associate to support our contractor customers with product inquiries and orders at the counter. You’ll blend customer service with industry knowledge in building supplies in a dynamic, team-oriented environment.

Ideal candidates have a high school diploma, strong communication skills, and familiarity with construction materials. Training opportunities and advancement are available as part of our commitment to growth.